Receptionist

Bupa; Dublin; On-site; EUR 19,000 - 21,000; Full time

Benefits offered by this job

Uniform provided

Cycle to work scheme

Refer a friend bonus

Free GP via online service

Job summary

Smiles Dental in Dublin is seeking a friendly receptionist to welcome patients, manage appointments, answer calls, and handle payments. You’ll support the practice team and maintain patient records with confidentiality.

The role requires calm, professional communication, MS Word/Outlook proficiency, and prior reception experience. Training and development are offered with benefits and opportunities across our network of practices.

Qualifications

• Meeting and greeting patients with a positive first impression.
• Booking and amending appointments, answering the phone, updating patient records.
• Supporting the Practice Manager and clinical team for smooth running of the practice.
• Handling payments and processing transactions accurately.
• Maintaining patient confidentiality and secure data handling.

Responsibilities

• Meet and greet patients, providing a great first impression.
• Booking and amending appointments, answering calls, updating patient records.
• Support the Practice Manager and clinical team with day-to-day operations.
• Explain dental services and offers to patients.
• Handle payments and maintain confidentiality of information.

Skills

Microsoft Word

Outlook

Communication

Organisational skills

Reception experience

SOE/R4 experience

Tools

SOE/R4

Job description

Receptionist: Smiles Waterloo Road, Dublin, ROI

Full Time Position: 32.5 hours per week

Working Pattern: Tues 7:30-14:30,Wed 7:30-14:30, Thu 13:30 - 20:30, Fri13:30-20:30 & Sat 9:30-16:30

Salary Banding: 14.15-15.27 Euros per hour

Here at Smiles Dental our people are at the heart of everything we do because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant & talented experts.

As a Receptionist you’ll be benefiting from an experienced practice team, exceptional development and opportunities to take you as far as you want to go; and that’s just to mention a few.

What your typical day involves as a Smiles Dental Receptionist:

• Meeting and greeting patients, providing a great first impression
• Booking and amending appointments, answering the phone, updating patient records
• Supporting the Practice Manager and clinical team with the smooth running of the practice
• Making patients aware of dental services and offers
• Handling payments
• Accessing sensitive information whilst maintaining patient confidentiality

We’re Looking For a Receptionist That

• Has the ability to keep calm and professional in a fast-paced environment
• Has previous administration or reception experience
• Is personable, positive and enthusiastic with a great customer focus
• Is efficient with Microsoft Word and Outlook
• Has SOE/R4 experience (preferred not vital)
• Has strong communication and organisation skills

Our Offer To You

• Comprehensive induction, on-going training and development, access to internal apprenticeship schemes
• Competitive staff benefits including discounts in huge range of retailers
• Free access to an online GP in partnership with Medical Solutions - book a video or telephone call with an experienced GP at a time to suit you. You have access to an unlimited number of appointments, 24/7, 365 days a year
• Uniform provided
• Cycle to work scheme
• Refer a friend scheme – recommend a friend to come and work here and earn up to €3,000 per referral
• Friendly team environment
• Room for development
• Management and clinical support & guidance
• Modern surgeries and internal opportunities available across our 470 practices in the UK and Ireland
• Opportunity to work at other practices in the local vicinity

There has never been a better time for a Receptionist to join us, as we work together to help people live longer, healthier, happier lives and making a better world.

To find out more about working with us, find us on LinkedIn, Facebook and Instagram.

Smiles Dental is committed to ensuring that every applicant is assessed for employment, promotion and development solely based on personal merit and qualifications, regardless of gender, sexual orientation, pregnancy or maternity, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

Smiles Dental is part of Bupa and to complete this application you will be taken to the Bupa Dental Care careers website.