Denim Advisor | Full-Time | Liffey Valley – FIND THE PERFECT FIT WITH US!

Salsa Jeans; Dublin; On-site; EUR 26,000 - 30,000; Full time

Job summary

Salsa Jeans in Ireland seeks a dedicated in-store associate to deliver exceptional customer service and an unforgettable denim experience. You will build genuine connections, share our brand story, and guide customers through the store journey with expert product knowledge and a hospitality mindset.

Ideal candidates have fashion retail experience, strong communication, and a passion for denim trends. This role supports sales targets and features a dynamic, team-oriented work environment in our

Qualifications

• Previous experience in customer service within fashion retail (preferred).
• Strong communication skills with empathy and rapport with customers.
• Proactivity, dynamism and strong initiative.
• Fluency in English; additional languages are an advantage.

Responsibilities

• Inspire and convey our service values, hospitality mindset, storytelling and the Perfect Fit, creating a genuine, welcoming and authentic connection with every customer.
• Promote personalized experiences, transforming each interaction into a meaningful exchange where the brand’s story and each customer’s individuality come together.
• Warmly welcome customers and guide them throughout their in-store journey.
• Demonstrate strong technical knowledge of denim products, fabrics, washes, fits and finishes.
• Stay up to date with new collections, trends and innovations in jeanswear.
• Advise on the most suitable fits to help customers feel confident in their choice.
• Maintain visual merchandising and keep the store organized and inspiring.
• Support stockroom and store processes impacting stock management and customer experience.
• Contribute to achieving individual and store sales targets.
• Use social influence to support cross-selling and up-selling.

Skills

Communication skills

Empathy

Proactivity

Team spirit

Flexibility

Availability

Fashion passion

Denim knowledge

Job description

MISSION OF THE ROLE:

• Ensure that every customer feels unique and valued, delivering excellent service and distinctive in-store experience;
• Build strong, empathetic relationships with customers, fostering trust and long-term loyalty;
• Drive and grow sales in order to achieve commercial objectives, fully aligned with the brand’s values and standards within the Irish retail market.

RESPONSIBILITIES:

• Inspire and convey our service values, hospitality mindset, storytelling and the Perfect Fit, creating a genuine, welcoming and authentic connection with every customer;
• Promote personalized experiences, transforming each interaction into a meaningful exchange where the brand’s story and each customer’s individuality naturally come together, through;
• The art of warmly welcoming the customer;
• Guiding and accompanying the customers throughout their in-store journey;
• Demonstrating strong technical knowledge of denim products (fabric types,washes, fits, finishes, sustainability, etc.);
• Staying constantly up to date with new collections, trends and innovations in the jeanswear segment;
• Advising on the most suitable fits so the customer feels confident, secure and certain they have found their Perfect Fit — the ideal balance between Fit&Feel;
• Protect and enhance the brand image through correct visual merchandising practices, keeping the store organised and inspiring, like a stage that tells our story through every detail;
• Ensure the correct execution of stockroom and store processes that impact stock management, contributing to a smooth and efficient customer experience;
• Actively contribute to the achievement of individual and store sales targets;
• Apply social influence techniques naturally and effectively to support cross-selling and up-selling.

PROFILE:

• Previous experience in customer service within the fashion retail sector (preferred);
• Strong communication skills with a natural ability to build empathy and rapport with customers;
• Proactivity, dynamism and strong initiative;
• Strong team spirit, flexibility and availability;
• Passion for fashion and a strong interest in denim and jeanswear;
• Awareness of fashion trends and strong aesthetic sensitivity;
• Fluency in English; additional languages are an advantage