Day Support Worker Bray - Homeless Services

Dubsimon; Bray; On-site; EUR 34,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

5% pension match

Paid sick leave

Paid maternity leave

Bike to work scheme

Commuter travel tax saver

Job summary

Dublin Simon Community is seeking a dedicated Support Worker in Wicklow/Bray to help clients meet daily needs and achieve personal goals. You will follow best-practice standards in our accommodation services, participate in team planning, and complete a year-long induction with 10 training days to support your success.

Working hours are day shifts, 37.5 hours per week, with 7-day availability. Salary ranges from €33,500 to €38,250 depending on experience.

Qualifications

• 6 months of experience in a similar setting (including voluntary work and college placement).
• 12 months of experience in a similar setting (including voluntary work and college placement).
• Ability to work in an agile environment.
• Willingness to learn and adapt to new procedures.

Responsibilities

• Support project and key workers to implement operational and strategic goals; follow up on support plan actions.
• Build professional relationships of trust with all service users and residents; treat them with dignity and respect.
• Provide therapeutic and diversionary interventions; offer emotional and motivational support and promote positive mental health.
• Liaise with housing providers, healthcare professionals and social welfare; expand services to meet health needs.
• Deliver the personal, professional and social development programme.
• Assist in managing medication/health regimes and arranging healthcare appointments.

Skills

Health & Safety

Flexibility

Willingness to learn

Relevant degree level

Experience in similar setting

Education

Level 6/7/8 in related field

Level 5 in related field

Job description

About Us: At Dublin Simon Community, we’re dedicated to making home a reality. We empower individuals to access and sustain housing through services like prevention, addiction treatment, emergency response, and targeted interventions, in collaboration with our partners.

If you share our values and want to make a difference, we’d love to hear from you. We’re looking for client-focused, friendly, and adaptable individuals to join our team.

We prioritise best practices in HR, including staff training, communication, and involvement in decision-making, to create a supportive and effective work environment.

About the role

As a Support Worker, you’ll help to support clients in their daily needs. You will contribute to ensuring effective and consistent best-practice standards are followed in the Dublin Simon Community accommodation services. From facilitating participation initiatives to working with the wider team to discuss and plan how to best support the clients with their goals, each day you’ll help clients to achieve their goals and change their lives. As well as our induction program, you will be provided with 10 training days throughout the year, ensuring you have the support and training to succeed in this role.

Contract: Full-Time Permanent.
Working Hours:Day shifts are mandatory, 37.5 hours per week, 7-day availability – Monday to Sunday.
Salary: From 33,500 - 38,250 depending on experience.

Your responsibilities

• Support the project/key workers and management in the implementation of operational and strategic goals; including following up on support plan actions, supporting the service user to achieve their goals.
• Building professional relationships of trust with all service users and residents. Treating all service users and residents with dignity and respect.
• Therapeutic and diversionary interventions providing emotional and motivational support, promoting positive mental health attitudes, self-esteem and self-respect.
• Liaise with a range of service providers in the voluntary and public sectors (e.g. housing providers, health care professionals & social welfare). Establish and expand the services to meet physical and mental health needs.
• Deliver the personal, professional, and social development programme.
• Assistance in managing medication/health regimes, accessing primary and secondary healthcare, liaising with GP and Pharmacists, methadone providers, arranging doctor’s/healthcare appointments and accompanying them to appointments.
• Process all incoming enquiries and referrals to accommodation of service users.
• Support service users to liaise with landlords and facilitate when moving location.
• Completion of daily duties which may include assisting clients and supporting them around their mental and physical health, addiction issues, ensuring that physical needs such as bathing and washing clothing are carried out and general upkeep of building by cleaning.
• Support the safe and healthy functioning of each building to ensure the safety of and the service users/residents in that building, procedures relating to fire safety, hazard management, building checks, sharps disposal, and management of challenging behaviour.
• Managing complex and challenging behaviour and conflict management and ensuring residents adhere to accommodation agreements.
• To carry out all administrative duties such as: managing petty cash, record keeping (electronic), record keeping (paper), filing, answering queries via phone.
• Ensure consistent handovers, diary, incident reports, and follow-ups, in accordance with organisation policies.
• Ensure services and projects are compliant with organisational policies, procedures, and guidelines in the following areas: Fire Safety, Confidentiality, Child Protection, Data Protection, Admissions, Case Management, and Disengagement, etc.
• Undertake other related duties as may reasonably be assigned by your line manager.

Essential for the role:

• Level 6,7 or 8 in a relevant field with 6 months of experience in a similar setting (including voluntary work and college placement)

• Level 5 in relevant field with 12 months experience in a similar setting (including voluntary work and college placement)
• Flexibility to work in an agile environment.
• Willingness to learn.
• Experience in carrying out Health & Safety inspections and audits.

Benefits to working with Dublin Simon Community:

• 25 days annual leave
• 5% matched contribution to your pension
• Paid Sick Leave Policy
• Paid Maternity Leave Policy
• Bike to Work Scheme
• Commuter Travel Tax Savers Ticket

Shortlisting will be in progress throughout the period that the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date.

Please note: If you are unsure of any of the requirements, please contact the Recruitment Team at [phone]. Shortlisting will continue throughout the recruitment process.

Shortlisting may take place while the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date.

Dublin Simon Community is an equal opportunities employer and encourage applications from all qualified individuals.

Please download to view supporting documents below.

Day Support Worker - Wicklow Services.docx

Human Resources Department5 Red Cow LaneSmithfieldDublinD07 PD37Ireland

[phone]

Recruitment Office

Dublin Simon Community5 Red Cow LaneSmithfieldDublinIreland