Support Assistant - Permanent, 37hrs

Galway-Simon-Community; Galway; On-site; EUR 35,000 - 45,000; Full time

Benefits offered by this job

Sundays: Time and a Half

Public Holidays: Double Time

25 Days Annual Leave

Education Assistance Scheme

Employee Pension Scheme

Occupational Sick Leave Policy

Bike to Work Scheme

Employee Assistance Program

Death in Service (2x basic salary)

Mileage Covered

Job summary

Galway Simon Community seeks a Support Assistant for Youth Service in Galway. The role supports clients through housing and community services, delivering practical and emotional support as part of a wider plan.

It operates on a 37-hour week within a 4-week roster, with a salary scale €35,434–€44,539 and a permanent, full-time contract. Essential qualifications include a QQI Level 5 major award in health service skills or healthcare support, plus at least 1 year in a similar care setting.

Qualifications

• Qualification: QQI Level 5 Major Award in Health Service Skills (5M3782) or Healthcare Support (5M4339).
• Experience: 1 year in a similar care setting.
• Driving: Valid full driving licence; access to own vehicle.

Responsibilities

• Support clients from all backgrounds in a trauma-informed approach to implement support plans.
• Stay compliant with organisation policies and health and safety standards.
• Log and record interventions on relevant systems and communicate within the team.
• Willingness to adapt to support client and service needs.
• Uphold Galway Simon Community values of compassion, community and collaboration.

Education

QQI Level 5 Major Award in Health Service Skills (5M3782) or Healthcare Support (5M4339)

Job description

Support Assistant - Youth Service

If you want to make a real impact on the lives of others join Galway Simon Community where we work towards eliminating homelessness through advocacy, education and campaigning in line with our values of compassion, community and collaboration.

Contract Details PermanentContract, Full-Time, 37-hour week on average as part of a 4-week rolling roster with a 7-day liability.

Location Galway

Salary HSE Health Care Assistant 01/03/25 salary scale €35,434 - €44,539

Benefits

• Sundays: Time and a Half

• Public Holidays: Double Time

• 25 Days Annual Leave

• Education Assistance Scheme

• Employee Pension Scheme

• Occupational Sick Leave Policy

• Bike to Work Scheme

• Employee Assistance Program

• Death in Service (2x basic salary)

• Mileage Covered

Job Summary

Support Assistants work across our housing service, and community support services. Working alongside our Housing Support Officers, delivering practical and emotional supports to clients as part of their overall support plan.

Key Responsibilities

• Clients - Support clients from all backgrounds and experiences, in a calm, trauma informed, harm-reduction approach to implement client support plans that maximise their health, self-care, education, community engagement, home management skills, and their overall well-being with the goal of independent living.

• Compliance - Stay compliant with all organisation policies, stay up to date on mandatory training, participate in routine maintenance, inspections and cleaning in line with health and safety standards.

• Service Delivery - Systematically log and record all interventions with and behalf of clients on relevant systems, work in an organised and efficient manner with clear communication within the team to deliver high-quality professional service.

• General - Willingness to adapt as needed to support client and service needs.

• Values - Demonstrate the Galway Simon Community values compassion, community and collaboration.

This job description is not intended to be an exhaustive list of responsibilities.

Essential Requirements

• Qualification - Minimum of a QQI Level 5 Major Award in Health Service Skills (5M3782) or Healthcare Support (5M4339)

• Experience - 1 year relevant experience in a similar role in a care setting.

• Driving - Valid, full driving licence;Access to own vehicle and ability to obtain insurance for business use (cost covered by organisation)

Desirable

• Knowledge/Experience of homeless sector

• Trauma informed approach

• Experience of Lone Working.

Closing Date: 04/10/2026

Galway Simon Community is an equal opportunities employer and welcomes applications from all sections of the community.