Data Center Technician - Technical IT 2 (contract)

Microsoft Corporation; Dublin; On-site; EUR 22,000 - 34,000; Full time

Job summary

Allegis Global Solutions is seeking an IT Support Technician for a hands-on data center role in Dublin. You will install, maintain, and troubleshoot servers and hardware while following safety procedures.

The position is a 3-month on-site contract with standard business hours and potential for shifts. Ideal candidates have at least 1 year in IT support, desktop or field technician work, and basic hardware knowledge.

Qualifications

• Hands-on IT support experience.
• Experience with desktop/server hardware.
• Ability to troubleshoot hardware faults.
• Willingness to work in a data center environment.
• Ability to follow procedures and safety rules.

Responsibilities

• Install and rack IT hardware.
• Perform startup/shutdown of equipment.
• Verify cabling, labeling and grounding.
• Troubleshoot hardware issues and replace components.
• Manage hardware refreshes and upgrades.
• Maintain documentation and status updates.
• Adhere to PPE and safety procedures.
• Escalate issues to senior staff.

Skills

Hardware support

IT troubleshooting

Server knowledge

Networking basics

Documentation

Education

High School Diploma/GED

Tools

Outlook

Excel

Word

Job description

Dublin 22, D, Ireland (On-site)

Contract (3 months 10 days)

Published 2 days ago

IT Support Experience

Hardware Support & Troubleshooting

Role Summary

This is a hands-on data center operations role supporting servers, network equipment, and hardware infrastructure. The technician will install, maintain, troubleshoot, upgrade, and decommission IT equipment while following established procedures and safety standards. The role is ideal for candidates with hardware support experience, field technician experience, desktop support, or entry-level data center experience.

Key Responsibilities

• Install, stage, rack, and cable servers, hard drives, switches, and related equipment.
• Perform equipment startup and shutdown activities.
• Verify cabling, labelling, grounding, and hardware setup are completed correctly.
• Troubleshoot hardware issues and replace failed components.
• Conduct basic hardware refreshes and upgrades
• Memory upgrades
• Hardware replacements
• Follow deployment checklists and standard operating procedures.
• Escalate technical issues to senior datacentre leads when necessary.
• Maintain accurate documentation and status updates.
• Adhere to strict safety procedures and PPE requirements.

Must-Have Skills

Technical

• Basic computer hardware knowledge
• Understanding of servers and IT components
• Experience supporting IT equipment or technology hardware
• Basic troubleshooting skills
• Ability to identify and replace faulty hardware components

Experience

Minimum 1 year of:

• IT support
• Desktop support
• Field technician work
• Server support
• Hardware repair

Tools

• Microsoft Outlook
• Microsoft Excel
• Microsoft Word

Other Requirements

• High School Diploma, GED, or equivalent
• Able to work flexible schedules if required
• Comfortable working in a physical data center environment
• Supplier-provided Windows 11 compatible laptop required

Nice-to-Have Skills

• Rack and stack experience
• Network cabling experience
• Hardware break/fix experience
• Knowledge of switches and networking equipment
• Exposure to operating system rebuilds
• Experience working with ticketing systems

• · Shift Timings: Monday - Friday (business hours between 7AM and 7PM)
• · Flexibility: Willingness to accommodate non-traditional work schedules, which may include evenings, weekends and holidays.
• · Weekly Schedule: 40 hours

As a workplace, Allegis Global Solutions focuses on relationships - with each other, our clients and our candidates. In fact, serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity, equity and inclusion - diverse perspectives, backgrounds and ideas achieve innovation and make us successful.

Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyse application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.