Cycle Technician

Halfords Careers; Cavan; On-site; EUR 17,000 - 25,000; Full time

Benefits offered by this job

Store discount

Employee discount

Pension scheme

Cycle to Work

Sharesave scheme

Job summary

Halfords Careers in Ireland is seeking a customer-focused bike service assistant with a passion for cycling. You’ll perform service and repair on a range of cycles, from kids to electric, while delivering market-leading standards and guiding customers to the right solutions.

You’ll train with our team, contribute to achieving sales targets, and work a rota including weekends. We offer extensive training, store discounts, pension, and benefits to support your career growth.

Qualifications

• Experience of service, building and repair across a range of cycles
• Experience of delivering great customer service, ideally in a retail or cycle services environment
• Experience of sharing expertise with others, and achieving sales targets

Responsibilities

• Carry out most of the service and repair work yourself across a range of cycles
• Help develop other members of the team and share expertise with colleagues
• Maintain high quality standards and ensure customers receive excellent service and guidance
• Meet and contribute to sales targets while working on a rota including weekends

Job description

€15.27 per hour

Got a passion for all things bike?

You’ll have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role - you’ll be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, you’ll help us wow every customer.

Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, you’ll help customers find and maintain their dream bike.

Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

To be successful in this role you'll need:

• Experience of service, building and repair across a range of cycles
• Experience of delivering great customer service, ideally in a retail or cycle services environment
• Experience of sharing expertise with othersExperience of working with - and achieving - sales targets
• Availability to work on a rota basis, including weekends

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a rangeof bikes which have been significantly reduced
• Life Assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future

We’re in an exciting chapter as a leading retailer of motoring and cycling products and services. Join us in our mission to keep the nation moving safely and be part of our success story.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.