Customs Clerk

DFDS UK & Ireland; Rathcoole; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Pension Scheme

Holiday Purchase Scheme

Bike to Work Scheme

HSF Assist

Health Plan

MyGym

Free Ferry Travel

Job summary

DFDS UK & Ireland is seeking a Customs Clerk in Rathcoole, Ireland to support the customs team. You will prepare and process customs entries for trailer freight movements between ROI and the UK, ensuring accuracy and regulatory compliance.

The role requires attention to detail, strong organisation, and the ability to manage multiple tasks under pressure. You will work Tuesday to Saturday, 10:00–18:00, and use systems like Thyme-IT or Descartes to maintain records.

Qualifications

• Experience in customs operations, ideally ROI–UK trailer freight movements.
• Knowledge of customs processes and compliance requirements.
• Experience using Thyme-IT, Descartes or similar customs systems is desirable.

Responsibilities

• Prepare and process customs entries for trailer freight movements.
• Support the customs team with day-to-day administrative activities.
• Maintain accurate records and customs documentation.
• Ensure all customs processes comply with regulatory requirements.
• Liaise with internal teams to support smooth freight movement.
• Investigate and resolve customs-related queries as required.

Skills

Attention to detail

Organisational skills

Proactive mindset

Multitasking

Tools

Thyme-IT

Descartes

Job description

Do you have experience in customs administration and a keen eye for detail? Are you looking to join a fast‑paced logistics operation where accuracy and compliance are at the heart of what you do? If so, you could be the newest addition to our team as a Customs Clerk

Be part of the movement – and play your part.

About the role

Working Tuesday to Saturday, 10:00–18:00, you'll support the customs team by preparing and processing customs entries, ensuring freight movements between the Republic of Ireland and the UK are completed accurately and compliantly.

You will be responsible for:

• Preparing and processing customs entries for trailer freight movements
• Supporting the customs team with day-to-day administrative activities
• Maintaining accurate records and customs documentation
• Ensuring all customs processes are completed in line with regulatory requirements
• Using customs systems such as Thyme‑IT, Descartes, or similar platforms
• Liaising with internal teams to support the smooth movement of freight
• Investigating and resolving customs-related queries where required

About you

You'll have previous experience in customs operations, ideally within ROI–UK trailer freight movements, along with good knowledge of customs processes and compliance requirements. Experience using Thyme‑IT, Descartes, or similar customs systems is highly desirable.

You'll be confident using IT systems and possess excellent attention to detail, with the ability to work accurately under pressure. Strong organisational skills, a proactive mindset, and the ability to manage multiple tasks simultaneously will help you succeed in this role.

You'll thrive in this position if you're someone who takes pride in getting the details right, enjoys working in a structured environment, and is committed to delivering high standards of accuracy and customer service.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Be a valued member of a diverse team at DFDS and help drive change together.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Now, let’s talk about what we can offer you.

• Pension Scheme – After successfully completing your probation, you’ll have the opportunity to join our Company Pension Scheme. Plus, members of the scheme may also be eligible for life assurance (subject to criteria).
• Holiday Purchase Scheme – Flexibility to buy additional holiday days to suit your lifestyle.
• Bike to Work Scheme – Save money and stay active with our cycle-to-work initiative.
• HSF Assist – Our employee assistance programme offers a variety of support services, including a GP Advice Line, Virtual Doctor, Counselling and Emotional Wellbeing Support, and a Legal Helpline.
• Health Plan with HSF – Enjoy benefits like cashback on dental treatments, glasses, and more.
• MyGym – Access great discounts at hundreds of gyms, health clubs, leisure centres, outdoor bootcamps, and studios offering yoga, Pilates, CrossFit, and more.
• Free Ferry Travel – Enjoy unlimited free ferry travel for up to four guests between Dover and Calais or Newcastle and Amsterdam.