Customs Administrator - Fixed Term Contract

DFDS UK & Ireland; Rathcoole; On-site; EUR 28,000 - 34,000; Full time

Benefits offered by this job

Pension Scheme

Holiday Purchase Scheme

Bike to Work Scheme

HSF Assist

Health Plan with HSF

MyGym

Free Ferry Travel

Job summary

DFDS UK & Ireland is seeking a Customs Administrator to support day‑to‑day operations and ensure compliant documentation for border movements within Ireland, the UK and the EU. The role involves coordinating trailers and container shipments in a busy freight environment.

You will manage customs administration, liaise with carriers and internal teams, and help maintain accurate records while ensuring smooth end‑to‑end freight movements.

Qualifications

• Experience in customs administration, ideally covering Ireland, Northern Ireland and UK movements.
• Strong attention to detail and ability to manage multiple tasks under pressure.

Responsibilities

• Complete customs administration for movements between the Republic of Ireland, Northern Ireland, the UK and the EU.
• Manage freight bookings for trailers, short sea, and deep‑sea container movements.
• Ensure documentation is accurate, complete and compliant with regulations.
• Liaise with internal teams, carriers and external partners to support shipments.
• Monitor shipments and resolve customs or documentation issues.
• Update systems and maintain accurate records; support end‑to‑end freight movements.

Skills

Customs administration

Job description

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Customs Administrator.

Be part of the movement – and play your part.

About the role

Working Tuesday to Saturday, 9am–5pm on a Fixed Term Contract of 9 months, you’ll support day‑to‑day customs administration and freight bookings for trailer movements and container traffic. This role is key to ensuring goods move smoothly across borders, with strong compliance and accurate documentation at every stage.

You will be responsible for:

• Completing customs administration for movements between the Republic of Ireland, Northern Ireland, the UK, and the EU
• Managing freight bookings for trailers, short sea, and deep‑sea container movements
• Ensuring customs documentation is accurate, complete, and compliant
• Liaising with internal teams, carriers, and external partners to support shipments
• Monitoring shipments and resolving customs or documentation issues
• Updating systems and maintaining accurate records
• Supporting smooth end‑to‑end freight movements in a busy operational environment

About you

You’ll have experience in customs administration, ideally covering movements between Ireland, Northern Ireland, and the UK, with a strong understanding of trailer freight. Experience with short sea and ocean freight is desirable. You’ll be highly organised with excellent attention to detail, comfortable working under pressure, and confident managing multiple tasks at once. Someone who thrives in a fast‑paced environment, communicates clearly, and takes pride in getting the details right will succeed in this role.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Be a valued member of a diverse team at DFDS and help drive change together.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Now, let’s talk about what we can offer you.

When you join us, you become part of a fantastic business that genuinely invests in the growth and development of its people. Alongside a supportive culture, you’ll have access to a range of excellent benefits, including:

• Pension Scheme – After successfully completing your probation, you’ll have the opportunity to join our Company Pension Scheme. Plus, members of the scheme may also be eligible for life assurance (subject to criteria).
• Holiday Purchase Scheme – Flexibility to buy additional holiday days to suit your lifestyle.
• Bike to Work Scheme – Save money and stay active with our cycle‑to‑work initiative.
• HSF Assist – Our employee assistance programme offers a variety of support services, including a GP Advice Line, Virtual Doctor, Counselling and Emotional Wellbeing Support, and a Legal Helpline.
• Health Plan with HSF – Enjoy benefits like cashback on dental treatments, glasses, and more.
• MyGym – Access great discounts at hundreds of gyms, health clubs, leisure centres, outdoor bootcamps, and studios offering yoga, Pilates, CrossFit, and more.
• Free Ferry Travel – Enjoy unlimited free ferry travel for up to four guests between Dover and Calais or Newcastle and Amsterdam.