Customer Success & Sales Support Specialist

FHLB Des Moines; Limerick; Hybrid; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Training & development

EAP

Colleague discount

Wellbeing day

Sysco socials

Job summary

Sysco Ireland in Limerick is seeking a Contact Centre Executive to be the first point of contact for customers and a key support for our sales teams. You will respond to requests, process orders and enquiries accurately, and aim to meet sales targets through up- and cross-selling on calls.

The role requires strong organization, a proactive approach to problem solving, and superb customer service. Knowledge of Salesforce and Microsoft Office is beneficial; Sysco offers training, employee

Qualifications

• Proven sales experience or potential to grow business.
• Ability to build customer relationships and meet targets.
• Organized and flexible in a busy environment with a focus on superb customer service.
• Working knowledge of Salesforce, Outlook, Word and Excel.

Responsibilities

• Respond to customer requests and increase awareness of full product offerings.
• Process orders, enquiries and administrative tasks accurately and on time.
• Achieve sales volume and margin targets through up- and cross-selling on calls.
• Build solid relationships with customers and support Sales Representatives in pricing and processing orders.

Skills

Customer focus

Team orientation

Sales experience

Problem solving

Tools

Salesforce

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Sysco Ireland in Limerick is seeking a Contact Centre Executive to be the first point of contact for customers and a key support for our sales teams. You will respond to requests, process orders and enquiries accurately, and aim to meet sales targets through up- and cross-selling on calls.

The role requires strong organization, a proactive approach to problem solving, and superb customer service. Knowledge of Salesforce and Microsoft Office is beneficial; Sysco offers training, employee