Customer Service Agent

Archer Recruitment Pte Ltd; Dublin; Sur place; EUR 40 000 - 75 000; Plein temps

Avantages offerts par ce poste

Limitless Commission + Bonus

Incentives & Rewards

High-Performance Culture

Résumé du poste

Archer Recruitment aims to pivot payments or customer service professionals into a dynamic recruitment career in Dublin city centre. You will build relationships with candidates and clients, own end-to-end roles, and deliver results in a fast-paced market.

A structured pathway and top‑tier training support your progression toward senior and leadership levels. Base salary is DOE with uncapped commissions and bonuses, reflecting performance.

Qualifications

• Customer Service or Payments Experience – Call centre, fintech, banking, or operations backgrounds welcomed (ideally 3+ years of experience post-education).
• Commercial Mindset – Motivated by targets, progression, and financial reward.
• In-Office Commitment – Dublin city centre-based, ready to build a long-term career.

Responsabilités

• Build Relationships – Partner with candidates and clients, becoming a trusted advisor.
• Own the Process – Manage roles end-to-end: sourcing, interviewing, coordinating, and closing.
• Deliver Results – Match high-quality talent to business-critical roles in a competitive market.

Connaissances

Payments background

Client communication

Attention to detail

Resilience & pace

Description du poste

Customer Service Agent - Payments | Transition Into Recruitment

• Fast-Track Career Change – Move from payments/customer support into recruitment
• Full Recruitment Lifecycle Exposure – From sourcing to offer stage
• High-Impact, People-Focused Role – Relationship-driven, consultative recruitment

At Archer, we connect organisations across pharma, medical devices, and financial services with high-calibre IT and technology professionals across Europe.

If you’re currently working in payments or customer service and want to pivot into a commercial, people-focused career, recruitment offers the chance to leverage your communication skills, stakeholder management experience, and results-driven mindset in a fast-paced, high-reward environment.

Why Join Archer as a Recruitment Consultant

• Accelerate Your Career Change – Structured pathway from Trainee Consultant to Senior & Leadership roles
• World-Class Training – Intensive onboarding, real-time performance coaching, and ongoing mentorship
• Clear Progression – 13-level promotion structure up to Equity Partner, based on performance and ownership

What You Will Do

• Build Relationships – Partner with candidates and clients, becoming a trusted advisor
• Own the Process – Manage roles end-to-end: sourcing, interviewing, coordinating, and closing
• Deliver Results – Match high-quality talent to business-critical roles in a competitive market

Why Your Payments Background Works

• Client Communication – You’re already skilled at handling queries, resolving issues, and managing expectations
• Attention to Detail – Critical when qualifying candidates and managing hiring processes
• Resilience & Pace – High-volume, deadline-driven environments translate directly to recruitment success

Additional Benefits

• Limitless Commission + Bonus – Paid monthly, directly tied to performance
• Incentives & Rewards – Ski trips, international travel, team events, and celebrations
• High-Performance Culture – Work alongside ambitious, driven consultants in Dublin city centre

What You Will Have

• Customer Service or Payments Experience – Call centre, fintech, banking, or operations backgrounds welcomed (ideally 3+ years of experience post-education)
• Commercial Mindset – Motivated by targets, progression, and financial reward
• In-Office Commitment – Dublin city centre-based, ready to build a long-term career

Base Salary DOE (Early-Mid Thirties) + Commission Uncapped + Bonus

Average Total Compensation:

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