Customer Sales Advisor

Chadwicks Group; Cork; On-site; EUR 30,000 - 38,000; Full time

Benefits offered by this job

Competitive Salary

Profit Share

Pension Scheme

Private Healthcare Discount

Colleague Discount Programme

Educational Assistance

Career Development Opportunities

Wellness Initiatives

Supportive Team Environment

Progression Opportunities Across Chadw

Progression Opportunities Across Chadw

Job summary

HSS Hire, part of Chadwicks Group, Cork, is seeking a Customer Sales Advisor who will build relationships with customers, provide expert advice on hire products, and ensure the right solutions for each project. The role blends sales and service in a fast-paced branch environment.

Join a leading Irish builder’s merchant network and contribute to branch performance while delivering outstanding customer service and product knowledge across construction, trade, and domestic sectors.

Qualifications

• Experience in sales, retail, customer service or trade counter.
• Strong communication and relationship skills.
• Customer-focused with a drive to help customers find the right solution.
• Proactive, positive and results-driven attitude.

Responsibilities

• Building strong relationships with new and existing customers.
• Identifying customer needs and recommending the most suitable hire solutions.
• Driving sales and contributing towards branch performance targets.
• Providing exceptional customer service at every stage of the hire process.
• Maintaining a strong understanding of our products, services and industry trends.
• Supporting stock management and ensuring equipment availability.
• Inspecting and testing equipment before and after hire to ensure safety and reliability.
• Working closely with colleagues to deliver an efficient and professional branch operation.
• Promoting additional products and services to maximise sales opportunities.

Skills

Sales experience

Customer service

Communication skills

Relationship building

Teamwork

Construction industry familiarity

Job description

Customer Sales Advisor – HSS Hire | Part of Chadwicks Group

Fortwilliam, Tivoli, Co. Cork, T23 W6EF

Build Relationships. Drive Sales. Deliver Solutions.

Are you passionate about sales, customer service, and helping customers find the right solution? Do you enjoy working in a fast-paced environment where no two days are the same?

HSS Hire, part of the Chadwicks Group, is looking for a motivated and customer-focused Customer Sales Advisor to join our team in Cork. This is an exciting opportunity to become part of one of Ireland's leading providers of tool and equipment hire solutions, supporting customers across construction, trade, industrial and domestic sectors.

About Us

Chadwicks Group is Ireland's leading builder's merchant, with a portfolio of trusted brands including Chadwicks, Cork Builders Providers, Davies and Telfords.

HSS Hire is a market-leading provider of tools, equipment and specialist support services across Ireland and the UK. With access to over 9,000 products, from power tools and access equipment to generators and specialist machinery, we help our customers get the job done safely, efficiently and on time.

As we continue to innovate and grow, we're looking for talented people to join us on our journey.

The Role

As a Customer Sales Advisor, you'll play a key role in driving branch sales growth while delivering an exceptional customer experience. You'll build relationships with customers, provide expert advice on our hire products and services, and ensure every customer receives the right solution for their project.

This is a hands-on role that combines sales, customer service, product knowledge and equipment management, making it ideal for someone who enjoys variety and thrives in a customer-facing environment.

What You'll Be Doing

• Building strong relationships with new and existing customers.
• Identifying customer needs and recommending the most suitable hire solutions.
• Driving sales and contributing towards branch performance targets.
• Providing exceptional customer service at every stage of the hire process.
• Maintaining a strong understanding of our products, services and industry trends.
• Supporting stock management and ensuring equipment availability.
• Inspecting and testing equipment before and after hire to ensure safety and reliability.
• Working closely with colleagues to deliver an efficient and professional branch operation.
• Promoting additional products and services to maximise sales opportunities.

What We're Looking For

• Previous experience in a sales, retail, customer service or trade counter environment.
• A passion for delivering outstanding customer service.
• Strong communication and relationship-building skills.
• A proactive, positive and results-driven attitude.
• The ability to work effectively as part of a team.
• Experience within construction, builders' merchants, tool hire or related industries would be advantageous but is not essential.

What's In It For You?

At HSS Hire and Chadwicks Group, we invest in our people and support them to succeed.

Competitive Salary

Profit Share Scheme

Pension Scheme

Private Healthcare Discount

Colleague Discount Programme

Colleague Savings Scheme

Educational Assistance & Career Development Opportunities

Wellness & Wellbeing Initiatives

Supportive Team Environment

Opportunities for Progression Across Chadwicks Group

Join Our Team

If you're enthusiastic about sales, enjoy building customer relationships, and want to be part of a growing business with excellent career development opportunities, we'd love to hear from you.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Chadwick's Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, you may be just the right candidate for this or other roles.

DISCLAIMER: Chadwick's Group reserves the right at any time to change, delete, or add to any of the provisions of this Role Profile at its sole discretion and it is the colleagues responsibility to familiarise themselves with these changes. Furthermore, the provisions of this Role Profile are designed by Chadwick's Group to serve as guidelines rather than absolute responsibilities and duties.