Trade Sales Advisor

Davies Limited; Dublin; Hybrid; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Private health care

Sick pay

Paid maternity and parental leave

Pension scheme

Colleague saving scheme

Profit share scheme

Colleague discount

Educational assistance

Wellness initiatives

Job summary

Chadwicks East Wall in Dublin 3 is seeking a Trade Sales Advisor to join our busy Trade Counter team. You will be the first point of contact for DIY enthusiasts and tradespeople, processing orders and providing expert product guidance to help customers complete their projects.

You'll build long-term relationships, identify sales opportunities, and work closely with suppliers and colleagues to maximise margins while maintaining an inviting, well-presented branch.

Qualifications

• Experience in builders merchant or related sales environment preferred.
• Excellent customer service and communication skills.
• Interest in building materials and construction products.
• Sales-focused with proactive mindset.
• Ability to relate to both trade professionals and DIY customers.
• Good attention to detail and organisation.
• Team player with positive attitude and willingness to learn.

Responsibilities

• Serve customers at the Trade Counter professionally.
• Help customers identify products and solutions for projects.
• Process sales orders, quotations and inquiries.
• Build strong relationships with trade and retail customers.
• Identify opportunities to increase sales and margins.
• Maintain high merchandising and presentation standards.
• Manage stock levels for selected ranges.
• Liaise with suppliers to meet customer needs.
• Support the wider branch team to deliver excellent service.
• Maintain a safe, clean, and organised working environment.

Skills

Customer service

Communication

Sales driven

Relationship building

Attention to detail

Organisational skills

Team player

Job description

Trade Sales Advisor

East Wall, Dublin 3, D03 H3V1

Build Relationships. Drive Sales. Be Part of Ireland's Leading Builders Merchant.

Are you passionate about customer service and sales? Do you enjoy working in a fast-paced environment where no two days are the same?

Chadwicks East Wall is looking for a Trade Sales Advisor to join our busy Trade Counter team. You'll be the first point of contact for customers ranging from DIY enthusiasts tackling home projects to skilled tradespeople and building contractors working on major developments across Dublin.

If you thrive on helping customers find the right products, enjoy building long-term relationships, and want to be part of a market-leading business, we'd love to hear from you.

About Us

Part of Grafton Group Plc, Chadwicks Group is the market leader in builder's merchanting in Ireland. Through trusted brands including Chadwicks, Cork Builders Providers, Davies & Telfords, Heiton Steel, Panelling Centre, Morgans Timber, Proline, Sitetech, and Rooney's Hardware, we supply quality building materials and solutions to trade professionals and DIY customers nationwide.

The Role

As a Trade Sales Advisor, you'll play a vital role on our Trade Counter, providing expert advice, processing customer orders, and ensuring every customer receives exceptional service. You'll work closely with colleagues, suppliers, and customers to maximise sales opportunities while helping tradespeople and homeowners get what they need to complete their projects successfully.

What You'll Be Doing

• Serving customers at the Trade Counter in a friendly, professional manner
• Helping customers identify the right products and solutions for their projects
• Processing sales orders, quotations, and customer enquiries
• Building strong relationships with trade and retail customers
• Proactively identifying opportunities to increase sales and margin
• Maintaining high standards of merchandising and presentation within the branch
• Managing stock levels for selected product ranges
• Liaising with suppliers to ensure customer requirements are met
• Supporting the wider branch team to deliver excellent customer service
• Maintaining a safe, clean, and organised working environment

What We're Looking For

• Previous experience in a builders merchant, hardware, DIY, construction supplies, or related sales environment
• Strong customer service and communication skills
• A genuine interest in building materials and construction products
• A proactive and sales-focused approach
• Ability to build rapport with both trade professionals and DIY customers
• Good attention to detail and organisational skills
• A team player with a positive attitude and willingness to learn

Why Join Chadwicks?

• Join Ireland's leading builder’s merchant
• Be part of a supportive and experienced team
• Career development and progression opportunities across Chadwicks Group
• Ongoing training and product knowledge development
• Work with a well-established and respected industry leader

Our Benefits Include

• Discounted Private Health Care Plan
• Sick Pay Scheme
• Paid Maternity and Parental Leave
• Pension Scheme
• Colleague Saving Scheme
• Profit Share Scheme
• Colleague Discount
• Educational Assistance
• Wellness initiatives

INDCHA

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

DISCLAIMER: Chadwicks Group reserves the right at any time to change, delete, or add to any of the provisions of this Role Profile at its sole discretion and it is the colleague’s responsibility to familiarise themselves with these changes. Furthermore, the provisions of this Role Profile are designed by Chadwicks Group to serve as guidelines rather than absolute responsibilities and duties.