Dynamic Customer Experience Associate

Centra; Portlaoise; Remote; EUR 22,000 - 28,000; Full time

Job summary

Centra in Portlaoise is seeking a customer-focused individual to contribute to an outstanding shopping experience. The role emphasizes engaging with customers, upholding Centra brand values, and delivering professional service in a fast-paced store environment.

The candidate will merchandise shelves, respond to customer queries efficiently, and participate in new initiatives and ways of working to maintain high store standards.

Qualifications

• Experience in customer service is advantageous.
• Ability to engage with and prioritise customer needs.
• Strong attention to detail and organisational skills.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Merchandise shelves and ensure store areas are presented to the highest standard.
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Attention to detail

Teamwork

Flexibility

Job description

Centra in Portlaoise is seeking a customer-focused individual to contribute to an outstanding shopping experience. The role emphasizes engaging with customers, upholding Centra brand values, and delivering professional service in a fast-paced store environment.

The candidate will merchandise shelves, respond to customer queries efficiently, and participate in new initiatives and ways of working to maintain high store standards.