Customer Experience Specialist (Retail)

Centra; Ballina; On-site; EUR 17,000 - 19,000; Full time

Job summary

Centra in Ballina, Ireland, part of Musgrave, is seeking a customer service-focused colleague. You will interact with shoppers with pride and care, helping them find products and answer questions to ensure a positive shopping experience.

The ideal candidate will be attentive, well-organised and capable of working in a fast-paced team. Previous customer service experience is an advantage and a positive attitude is essential.

Qualifications

• Ability to engage with and prioritise customer needs.
• Strong attention to detail, organised and flexible.
• Ability to use own initiative and work as part of a team in a fast-paced environment.
• Previous customer service experience is an advantage.

Responsibilities

• Live Centra brand values: Proud, Energetic, Imaginative and Community-Based.
• Provide excellent shopping experience and professional customer service.
• Deal with customer queries efficiently and in line with store policy.
• Merchandise shelves and present store areas to a high standard.
• Engage with new initiatives and adapt to new ways of working.

Skills

Customer service

Communication

Attention to detail

Team player

Adaptability

Job description

Centra in Ballina, Ireland, part of Musgrave, is seeking a customer service-focused colleague. You will interact with shoppers with pride and care, helping them find products and answer questions to ensure a positive shopping experience.

The ideal candidate will be attentive, well-organised and capable of working in a fast-paced team. Previous customer service experience is an advantage and a positive attitude is essential.