In-Store Customer Experience Specialist

Centra; Dublin; On-site; EUR 22,000 - 28,000; Full time

Job summary

Centra is seeking a Sales Assistant in Dublin 2 to ensure exceptional customer service and a welcoming shopping environment. You will actively demonstrate Centra values and engage with customers to provide knowledge-based assistance.

Ideal candidates possess strong communication, prioritisation of customer needs, and a proactive, flexible approach in a fast-paced retail setting. Prior customer service experience is advantageous.

Qualifications

• Excellent communication skills.
• Ability to engage with and prioritise customer needs.
• Strong attention to detail, organised and flexible.
• Ability to use own initiative and work as part of a team in a fast-paced environment.
• Customer driven.
• Previous customer service experience is an advantage.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
• Engage with new initiatives and embrace new ways of working.

Skills

Communication skills

Prioritising customer needs

Attention to detail

Initiative & teamwork

Customer oriented

Customer service experience (advantage

Job description

Centra is seeking a Sales Assistant in Dublin 2 to ensure exceptional customer service and a welcoming shopping environment. You will actively demonstrate Centra values and engage with customers to provide knowledge-based assistance.

Ideal candidates possess strong communication, prioritisation of customer needs, and a proactive, flexible approach in a fast-paced retail setting. Prior customer service experience is advantageous.