Customer Experience Specialist

Centra; Ardnacrusha; On-site; EUR 25,000 - 32,000; Full time

Job summary

Centra in Shannon is seeking a proactive customer service assistant dedicated to delivering an excellent shopping experience. You will engage with customers, understand their needs and guide them with pride, knowledge and care.

The ideal candidate will thrive in a fast-paced environment, pay attention to detail, work well in a team and be flexible to store priorities. Retail roles like this offer opportunities to grow with Musgrave’s leading brands.

Qualifications

• Previous customer service experience is an advantage.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Customer engagement

Attention to detail

Organised

Teamwork

Initiative

Job description

Centra in Shannon is seeking a proactive customer service assistant dedicated to delivering an excellent shopping experience. You will engage with customers, understand their needs and guide them with pride, knowledge and care.

The ideal candidate will thrive in a fast-paced environment, pay attention to detail, work well in a team and be flexible to store priorities. Retail roles like this offer opportunities to grow with Musgrave’s leading brands.