In-Store Customer Experience Specialist

Centra; Roscommon; On-site; EUR 17,000 - 19,000; Full time

Job summary

Centra in Roscommon is seeking a customer-focused team member to deliver a friendly, efficient shopping experience. You will assist customers with needs, stock shelves and support store initiatives to maintain high standards.

Join a dynamic Centra team in a fast-paced retail environment, contributing to excellent service, brand values, and a welcoming shopping atmosphere for all customers in Musgrave's network.

Qualifications

• Ability to engage with and prioritise customer needs.
• Strong attention to detail, organised and flexible.
• Ability to use own initiative and work as part of a team in a fast-paced environment.
• Previous customer service experience is an advantage.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard.
• Engage with new initiatives and embrace new ways of working.

Skills

Customer engagement

Attention to detail

Teamwork

Customer service experience

Job description

Centra in Roscommon is seeking a customer-focused team member to deliver a friendly, efficient shopping experience. You will assist customers with needs, stock shelves and support store initiatives to maintain high standards.

Join a dynamic Centra team in a fast-paced retail environment, contributing to excellent service, brand values, and a welcoming shopping atmosphere for all customers in Musgrave's network.