Customer Experience & Merchandising Associate

Centra; Westport; On-site; EUR 24,000 - 30,000; Full time

Job summary

Centra Westport is seeking a customer-focused team member to ensure the shopping experience is outstanding. You will engage with customers, answer queries, and help keep shelves well presented. You will embody Centra brand-values: Proud, Energetic, Imaginative and Community-Based.

You will work in a fast-paced store, prioritising customer needs, using initiative, and partnering with colleagues to deliver great service and adherence to store policies.

Qualifications

• Ability to engage with and prioritise customer needs.
• Strong attention to detail, organised and flexible.
• Ability to use own initiative and work as part of a team in a fast-paced environment.
• Previous customer service experience is an advantage.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard.
• Engage with new initiatives and embrace new ways of working.

Job description

Centra Westport is seeking a customer-focused team member to ensure the shopping experience is outstanding. You will engage with customers, answer queries, and help keep shelves well presented. You will embody Centra brand-values: Proud, Energetic, Imaginative and Community-Based.

You will work in a fast-paced store, prioritising customer needs, using initiative, and partnering with colleagues to deliver great service and adherence to store policies.