Customer Experience & Events Co-Op

Stryker; Carrigtwohill; On-site; EUR 27,000 - 33,000; Full time

Benefits offered by this job

Flexible working hours

Mentors and leaders support

DEI Employee Resource Groups

Real-world project experience

Job summary

Stryker Cork offers a Customer Experience & Events placement to support leadership meetings, site events, and visits. You will work with senior leaders and cross-functional teams to create engaging experiences that reflect the Stryker brand.

As part of the 2027 Cooperative cohort, you’ll contribute to event planning, employee engagement, and continuous improvement while developing communications and logistics skills in a real-world healthcare setting.

Qualifications

• Enrolled in a relevant Irish or Northern Irish university course for the duration of the placement.
• Proficient in Microsoft Office Suite.
• Strong organisational and time management skills.
• Excellent written and verbal communication.
• Ability to manage multiple priorities simultaneously.
• Attention to detail and meeting documentation.

Responsibilities

• Support planning and execution of leadership meetings and key site events.
• Coordinate customer engagement programmes and site visits.
• Organise logistics for workshops with CI and other teams.
• Provide admin support including PO processing and invoice tracking.
• Capture meeting minutes and follow up on actions.

Skills

Organisational skills

Time management

Communication skills

Education

Enrolled in Irish/NI university course

Tools

Microsoft Office

Microsoft Teams

Outlook

Canva

Job description

This role will be based in one of our Cork sites.

Throughout the placement, you will be an integral part of Stryker’s 2027 Cooperative cohort.

The Customer Experience & Events role at Stryker Springhill is key in supporting the site’s strategic priorities by planning and delivering high-quality meetings, events, and site visits. Partnering with Senior Leadership and cross-functional groups e.g. Sourcing, Continuous Improvement, Quality etc. to create engaging, well-executed experiences that reflect Stryker's brand, strengthen customer and internal relationships, and enable effective collaboration across the business.

Tasks and responsibilities may include:

• Support the planning and execution of leadership meetings and key site events.
• Assist in coordinating customer engagement programmes and internal/external site visits.
• Partner with teams such as the CI team to organise logistics for workshops (scheduling, travel, catering etc).
• Provide general office administration support, including raising purchase orders (POs), processing and tracking invoices, maintaining accurate records, and supporting day-to-day purchasing and payment administration.
• Contribute to communication with internal stakeholders and external vendors.
• Assist in gathering and analysing event feedback to improve future experiences.
• Research industry trends and best practices in customer experience and event management.
• Support employee engagement activities, recognition programmes, and site-wide initiatives designed to enhance the employee experience.
• Assist with the administration and coordination of the Monthly and Quarterly Champion programmes, including nominations, communications, presentation materials, and event logistics.
• Provide meeting coordination support, including room bookings, catering arrangements, room readiness, and visitor support.
• Attend meetings and workshops as required, accurately capturing meeting minutes, action items, and key decisions, and following up on actions where appropriate.
• Support Talent Development and employee learning initiatives through the coordination of workshops, training sessions, and development programmes.
• Assist with the preparation of presentations, agendas, newsletters, engagement communications, and post-event follow-up materials.
• Provide general office and administrative support including calendar management, reporting, document preparation, and meeting scheduling.
• Support continuous improvement initiatives that enhance engagement, communication, and workplace experience.

What you will need:

• Enrolled in a relevant Irish or Northern Irish university course or other related courses for the duration of the placement.
• Microsoft Office Suite e.g. Word, Excel, PowerPoint.
• Strong organisational and time management skills, with the ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills.
• Strong attention to detail and the ability to maintain accurate records and meeting documentation.
• A proactive, customer-focused mindset and enthusiasm for creating engaging experiences.
• Ability to work effectively with a wide variety of stakeholders across different functions and levels of the organisation.
• Interest in event management, communications, employee engagement, project coordination, or talent development.
• Experience with Microsoft Teams, Outlook, Canva and other collaboration and creative tools would be an advantage.

What we can offer:

• Attractive salary & vacation entitlement.
• Experience our inclusive, people-first culture. You will be paired with mentors and have access to leaders who support your growth, give constructive feedback, and help build confidence.
• Flexible working hours.
• Sports & Social clubs and DE&I Employee Resource Groups and the opportunity to connect with other co-ops.
• The opportunity to contribute to real-world projects that make a difference in improving healthcare and patients' lives. In Stryker, you will be given responsibilities that truly matter.

Ireland: €30,000 EUR Annually

If you'd like to learn more about the compensation associated with this opportunity, your recruiter will be happy to walk you through the details as you progress through the hiring process.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.