Customer Experience Champion - Retail Sales Assistant

SuperValu; Thurles; On-site; EUR 22,000 - 28,000; Full time

Job summary

SuperValu in Ireland is seeking a customer service representative to greet shoppers, respond to questions, and resolve issues in a fast-paced, friendly store environment. You will live the SuperValu values—Genuine, Passion for Food, Vibrant, Committed, Innovative—and work closely with colleagues to ensure every customer leaves with the right item and a smile.

This is a team-oriented role requiring flexibility and a proactive approach.

Qualifications

• Engage with and prioritise customer needs.
• Strong attention to detail, be organised and flexible.
• Use own initiative and work as part of a team in a fast-paced environment.
• Previous customer service experience is an advantage.

Responsibilities

• Live SuperValu brand values: Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative.
• Provide a positive attitude and ensure customers receive an excellent shopping experience.
• Handle customer queries efficiently and in line with store policy.
• Merchandise shelves and keep store areas presented to a high standard.
• Engage with new initiatives and adapt to new ways of working.
• Please note that the start and finish times stated are only an approximate

Skills

Customer focus

Attention to detail

Teamwork

Initiative

Job description

SuperValu in Ireland is seeking a customer service representative to greet shoppers, respond to questions, and resolve issues in a fast-paced, friendly store environment. You will live the SuperValu values—Genuine, Passion for Food, Vibrant, Committed, Innovative—and work closely with colleagues to ensure every customer leaves with the right item and a smile.

This is a team-oriented role requiring flexibility and a proactive approach.