Store Duty Manager: Lead Sales & Service

SuperValu; Donegal; On-site; EUR 32,000 - 52,000; Full time

Job summary

SuperValu in Ireland is seeking a capable store manager to ensure the store operates efficiently, delivers excellent customer service, and maintains a fresh food offer in a clean, safe environment. You will drive store targets and profitability through effective people and operations management.

The ideal candidate will have at least two years in a management role, strong numeracy, and a passion for grocery retail.

Qualifications

• Minimum 2 years of experience in a management position.
• Good knowledge of Microsoft Office (Excel, Word).
• Experience balancing cash/tills.
• Highly driven with a strong work ethic.
• An understanding of how to achieve KPIs and targets.
• Commerciality and brand awareness.
• Passion for grocery retail.
• Thrived in a fast-paced working environment.

Responsibilities

• Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative.
• Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager.
• Implement planograms correctly and ensure the correct range is in place in store.
• Merchandise and present the store to the highest standard.
• Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace.
• Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment.
• Support Store Manager in the development and training of the team and in ensuring the smooth running of the store.
• Manage employee performance, giving regular feedback, recognition and encouragement.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Understand achieving margins in all departments.
• Engage with new initiatives and embrace new ways of working.

Skills

Management experience

Microsoft Office

Cash handling

KPI tracking

Tools

Microsoft Excel

Microsoft Word

Job description

SuperValu in Ireland is seeking a capable store manager to ensure the store operates efficiently, delivers excellent customer service, and maintains a fresh food offer in a clean, safe environment. You will drive store targets and profitability through effective people and operations management.

The ideal candidate will have at least two years in a management role, strong numeracy, and a passion for grocery retail.