Customer Business Manager FTC

Suntory Holdings Limited; Kilternan; On-site; EUR 65,000 - 85,000; Full time

Job summary

Suntory Holdings Limited in Ireland is seeking a Customer Business Manager on a fixed-term contract to lead national accounts and drive growth across the island of Ireland. You will develop commercial plans, manage key customers, and coordinate cross-functional teams to deliver integrated programs and promotions.

You will negotiate strategic alliances, analyse markets, and ensure compliance with company standards while mentoring field teams and ensuring consistent execution of sales plans in a

Qualifications

• Proven experience in national account management within FMCG.
• Strong leadership and team management skills.
• Excellent negotiation and commercial acumen.
• Analytical skills for business and market analysis.
• Ability to coordinate cross-functional teams and manage complex projects.

Responsibilities

• Develop and execute national account plans aligned with company strategy.
• Manage and grow key national accounts in Ireland, achieving sales targets.
• Coordinate cross-functional activities with trade marketing, supply chain, finance and customer service.
• Negotiate strategic alliances and commercial agreements with key clients.
• Ensure compliance with company policies and certification requirements.
• Drive market opportunities through client engagement and market analysis.
• Liaise with field team to ensure consistent execution of sales plans.
• Navigate complex negotiations with large national accounts.

Skills

National accounts

Leadership

Negotiation

Analytical

Cross-functional

English

Tools

CRM

Sales forecasting tools

Job description

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Customer Business Manager FTC

Requisition ID: 12899

Who We Are

Suntory is a fast moving, agile and entrepreneurial business that is home to some of the nations most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world’s leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe

About your role

The purpose of this position is to manage and develop national key accounts across Ireland, ensuring excellent execution of commercial plans, driving business growth, and leading account teams to achieve sales and profitability targets.

What You'll Do

• Develop and execute national account plans aligned with company strategy and market needs.
• Manage and grow key national accounts in Ireland, ensuring achievement of sales volume, revenue, and profitability targets.
• Facilitate the direction of the field sales execution strategy for accounts within the remit.
• Identify and capture new business opportunities through market analysis and client engagement.
• Coordinate cross-functional activities including trade marketing, supply chain, finance, and customer service to ensure seamless account management.
• Negotiate strategic alliances and commercial agreements with key clients.
• Ensure compliance with company policies, commercial standards, and certification requirements.

Balancing diverse client needs across the Irish market while maintaining alignment with national commercial strategies.

• Close liaison with field team with varying experience levels and ensuring consistent execution of sales plans.
• Navigating complex negotiations with large national accounts and strategic partners.
• Coordinating multiple internal stakeholders to deliver integrated solutions and promotions.
• Adapting to dynamic market conditions and competitive pressures in the defined sectors

What's in it for you

Joining Suntory isn’t just about taking on a role, it’s about embarking on a career journey. You have the opportunity to work with talented, inspiring and authentic leaders and have the freedom to dream big and go for it (Yatte Minahare). At Suntory you’ll find a supportive work environment that values work life balance and that will help you realise your full potential and grow for good. Our People and Culture team are a team that genuinely care about creating a great experience for our employees and we would love you to be part of it.

What You need to be successful

• Proven experience in national account management within FMCG.
• Strong leadership and team management skills.
• Excellent negotiation and commercial acumen.
• Analytical skills for business and market analysis.
• Ability to coordinate cross-functional teams and manage complex projects.
• Fluent in English with strong communication skills.

Experience in both markets Island of Ireland

• Knowledge of the Irish market and customer landscape.
• Familiarity with CRM and sales forecasting tools.
• Formal training or certification in sales management or commercial leadership.

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.