Customer Advisor - Stockflow - ROI

B&Q; Athlone; On-site; EUR 29,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

7 weeks holiday

Employee Assistance Programme

Staff shopping discounts

Colleague wellbeing benefits

Job summary

B&Q Athlone is recruiting a Stock Flow Customer Advisor on a 3-month fixed-term contract. This full-time role covers 36.75 hours per week with shifts Monday to Sunday, 7.00am–10.00pm. You’ll stock shelves, assist customers, and support store operations. A forklift license is a plus and strong team collaboration is expected.

Pay is €15.45 per hour, rising to €18.75 on Sundays, with benefits including pension, generous holidays, and wellbeing programmes.

Qualifications

• Strong communication and customer service skills.
• Ability to work in a fast-paced retail environment.
• Willingness to work flexible shifts, including weekends.

Responsibilities

• Keep shelves stocked and ensure product availability for customers.
• Assist customers with questions and maintain store safety standards.
• Be flexible to rotate shifts; forklift license is a plus.

Skills

Communication

Teamwork

Organised

Job description

Shifts available Monday - Sunday, 7.00am - 10.00pm

Notional hourly rate € 15.45 per hour (Sunday Premium - €18.75 per hour)

B&Q Athlone We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Stock Flow Customer Advisor and you’ll be a big part of this.

Overview

Customer Advisor - Stock Flow

Full Time - 36.75 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

Notional hourly rate € 15.45 per hour (Sunday Premium - €18.75 per hour)

B&Q Athlone

What's the job?

Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.

What We Need

A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 7 weeks holiday (Including bank holidays), payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.