Customer Advisor - ROI

B&Q Limited; Galway; On-site; EUR 18,000 - 25,000; Part time

Benefits offered by this job

Pension scheme

7 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

Job summary

B&Q Galway is seeking a Customer Advisor to join our team on a 6 month fixed term, part-time basis (12 hours per week). You’ll help customers, stock shelves, and keep displays looking great, with training in paint-mixing and timber cutting available.

The role requires good people skills, enthusiasm for home improvement, and flexibility to work a rota including weekends, evenings and bank holidays. Notably, a starting hourly rate is €15.45, with Sunday premium.

Qualifications

• Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us.
• You’re friendly and outgoing, and you get a buzz from helping others.
• You’ll be happy to expand your skills by using new technology and learning new ways of working.
• You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

Responsibilities

• Becoming an expert advisor who helps customers and guides their home improvement projects.
• Sales will be important, as will managing stock, setting up displays, and keeping the store looking great.
• You’ll have the opportunity to be trained in paint-mixing and cutting timber, with customer service as the main aim.

Job description

Overview

Customer Advisor

Part Time - 12 hours per week

6 Month Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

Notional hourly rate €15.45 per hour (Sunday Premium - €18.75 per hour)

B&Q Galway

We believe anyone can improve their home to make life better. Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 7 weeks holiday (Including bank holidays), payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.