Customer Advisor - ROI

B&Q Ireland; Galway; On-site; EUR 21,000 - 26,000; Part time

Benefits offered by this job

award-winning pension scheme

7 weeks holiday

payroll giving

Employee Assistance Programme

shopping discounts

colleague wellbeing benefits

generous breaks

Job summary

B&Q Galway is hiring a Customer Advisor on a part-time basis. Join our team and become an expert advisor who gets to know every customer and their home improvement projects. Sales will be important, along with stock management, setting up displays, and keeping the store looking great.

You may receive training in paint-mixing and timber cutting, but great customer service is the main goal. We offer a friendly, supportive environment and a rota that includes weekends, evenings and bank

Qualifications

• Friendly and outgoing, eager to learn.
• Willing to learn new technology and ways of working.
• A team player with flexibility for weekends and holidays.

Responsibilities

• Be an expert advisor and guide for customers.
• Sales will be important and stock management and display setup.
• Ensure the store looks great and participates in merchandising.
• Opportunity to be trained in paint-mixing and cutting timber.

Skills

Friendly personality

Team player

Customer focus

Willing to learn

Job description

Permanent Contract / 6 Month Fixed Term Contract

Notional hourly rate € 15.45 per hour (Sunday Premium - €18.75 per hour)

B&Q Galway

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

Overview

Customer Advisor

Part Time - 30 hours per week

Permanent Contract / 6 Month Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

Notional hourly rate € 15.45 per hour (Sunday Premium - €18.75 per hour)

B&Q Galway

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.

• award-winning pension scheme
• 7 weeks holiday (Including bank holidays)
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• generous breaks

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.