Customer Advisor - ROI

B Q; Galway; On-site; EUR 21,000 - 26,000; Full time

Benefits offered by this job

Pension scheme

Holiday entitlement

Discounts

Wellbeing programme

Job summary

B&Q Galway is seeking a Customer Advisor to join our team and help customers improve their homes. You’ll act as an expert advisor, guiding customers through their projects, driving sales, and ensuring displays and stock are well presented to create an enjoyable shopping experience.

This is a full-time role (36.45 hours per week) on a 3-month fixed-term contract with shifts Monday to Sunday, 6.00am–10.00pm. The notional hourly rate is €15.45, with a Sunday premium of €18.75 per hour.

Responsibilities

• Become an expert advisor who guides customers and their home improvement projects.
• Handle sales, stock management, setup displays and ensure the store looks great.
• Opportunity to learn paint-mixing and timber cutting, with excellent customer service as the main goal.

Job description

Shifts available Monday - Sunday, 6.00am - 10.00pm

Notional hourly rate € 15.45 per hour (Sunday Premium - €18.75 per hour)

B&Q Galway

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.

Overview

Customer Advisor

Full Time- 36.45 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 6.00am - 10.00pm

Notional hourly rate € 15.45 per hour (Sunday Premium - €18.75 per hour)

B&Q Galway

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.

What's the job?

Join our team, and you'll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What We Need

Happy to help, eager to learn and just a little bit obsessed with home improvement, you'll be right at home with us. You're friendly and outgoing, and you get a buzz from helping others. You'll be happy to expand your skills by using new technology and learning new ways of working. You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you'll be valued for who you are.We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.

• As well as a competitive salary, our benefits package includes an award-winning pension scheme, 6.8 weeks holiday (Including bank holidays), payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
• We also provide generous breaks to make sure you're refreshed and able to perform at your best.