Customer Advisor - ROI

B&Q Ireland; Galway; On-site; EUR 18,000 - 25,000; Full time

Job summary

B&Q Galway is looking for a Customer Advisor to join the team on a full-time basis. The role covers 36.45 hours per week on a 3-month fixed term contract, with shifts Monday to Sunday, 6.00am to 10.00pm.

You will act as an expert advisor, helping customers with projects, managing stock, and setting up displays while delivering great service and learning new techniques like paint-mixing and timber cutting as needed.

Qualifications

• Friendly and outgoing, focused on helping others.
• Willing to learn and adapt to new technology.
• Able to work in a team and on a rota including weekends and bank holidays.

Responsibilities

• Sales will be important, alongside stock management and merchandising.
• Set up displays and ensure the store looks inviting.
• Provide excellent customer service and product guidance.

Skills

Customer service

Team player

Flexible

Eager to learn

Tech savvy

Job description

Overview

Customer Advisor

Full Time- 36.45 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 6.00am - 10.00pm

B&Q Galway

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 6.8 weeks holiday (Including bank holidays), payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.

Notional hourly rate € 15.45 per hour (Sunday Premium - €18.75 per hour)