Customer Advisor - Checkouts - ROI

B&Q Ireland; Galway; On-site; EUR 21,000 - 25,000; Part time

Benefits offered by this job

Award-winning pension scheme

6.8 weeks holiday including bank hols

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

B&Q Ireland Galway store is hiring a part-time Checkouts Customer Advisor for 16 hours a week on a 3-month fixed-term contract. You’ll be the first friendly face at the till, help customers with purchases, and support click and collect and in-store displays.

You’ll need to be approachable, eager to learn, enjoy helping others, and able to work a rota that includes weekends and evenings. Training will be provided, and you’ll be part of a diverse team in a busy home improvement environment.

Qualifications

• Excellent customer service and communication skills.
• Able to work well in a team and on a rota.
• Friendly, proactive and eager to learn new skills.

Responsibilities

• Help customers at the checkouts and answer questions.
• Assist with click & collect, displays and ensuring the store looks inviting.
• Contribute to a positive shopping experience through friendly service and accuracy.

Skills

Customer service

Teamwork

Flexibility

Willingness to learn

Job description

Notional hourly rate € 15.45 per hour ( Sunday Premium - €18.75 per hour )

B&Q Galway 1326

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

Overview

Customer Advisor - Checkouts

Part Time - 16 hours per week

3 Month fixed term contract

Shifts available - Monday - Sunday, 6.00am - 10.00pm

Notional hourly rate € 15.45 per hour ( Sunday Premium - €18.75 per hour )

B&Q Galway 1326

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 6.8 weeks holiday (Including bank holidays), payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

• award-winning pension scheme
• 6.8 weeks holiday (Including bank holidays)
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• lots more!

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.