Customer Advisor - Checkouts - ROI

B&Q Limited; Athlone; On-site; EUR 21,000 - 25,000; Part time

Job summary

B&Q Athlone is hiring a part-time Customer Advisor for checkouts. The role involves working 19 hours per week on a fixed-term contract, with shifts across Monday to Sunday, 7.00am to 10.00pm. The role offers a competitive hourly rate and Sunday premium.

You’ll be at the heart of the customer journey, helping shoppers and ensuring smooth, friendly service at the tills. Join a team focused on home improvement inspiration and practical assistance.

Qualifications

• Friendly and outgoing with a focus on helping customers.
• Willing to learn new technology and processes.
• Able to work as part of a busy team and on a rota including weekends.

Responsibilities

• Deliver great checkout experiences and accurate transactions.
• Assist customers with click & collect and product information.
• Set up and maintain attractive displays and ensure tills are tidy and ready.
• Support with general store operations as required.

Skills

Customer service

POS

Team player

Flexible

Tools

POS system

Job description

Overview

Customer Advisor - Checkouts

Part Time - 19 hours per week

3 Month fixed term contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

Notional hourly rate €15.45 per hour ( Sunday Premium - €18.75 per hour )

B&Q Athlone

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 6.8 weeks holiday (Including bank holidays), payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.