Credit Union Officer

Engage People Recruitment; Dublin; On-site; EUR 29,000 - 31,000; Full time

Benefits offered by this job

Flexible working after probation

Educational support

Job summary

Engage People Recruitment is recruiting for a customer-focused role in Ireland's financial services sector. The position offers€29,000–€31,000 annually depending on experience, plus additional benefits.

You will assist members by phone and email, build client relationships, and process loan applications while maintaining accurate records. The ideal candidate holds a relevant university degree, enjoys solving problems, and communicates clearly.

Qualifications

• Has a relevant university degree.
• Enjoys solving problems and finding better ways of doing things.
• Has strong attention to detail and great communication skills.
• Is open to gaining relevant qualifications for the role.
• Previous financial service experience preferred, APA or QFA is a plus.

Responsibilities

• Serve members with warmth and professionalism by phone and email.
• Build lasting relationships with clients, offering support and guidance.
• Handle loan applications, update documentation, and process transactions.
• Maintain and update records accurately.
• Provide creative and timely solutions to customer queries.
• Welcome and onboard new customers.

Skills

Customer service

Communication skills

Attention to detail

Problem solving

Education

University degree

Job description

Salary: €29,000 - €31,000 (depending on experience/qualifications) plus additional benefits

About:

Join one of Ireland's largest and most progressive financial service institutions. This exciting opportunity provides excellent career prospects with continuous educational support to grow in the company.

The Role: what does the job involve?:

• Serve members with warmth and professionalism by phone and email.
• Build lasting relationships with clients, offering support and guidance.
• Handle loan applications, update documentation, and process transactions.
• Maintain and update records accurately.
• Provide creative and timely solutions to customer queries.
• Welcome and onboard new customers.

The Candidate:

• Has a relevant university degree.
• Enjoys solving problems and finding better ways of doing things.
• Has strong attention to detail and great communication skills.
• Is open to gaining relevant qualifications for the role.
• Previous financial service experience preferred, APA or QFA is a plus.

Why Work with Us?:

• Flexible working arrangements (after probation).
• Educational support.
• Be part of a purpose-driven, community-focused organisation.
• Get access to comprehensive training and development.
• Enjoy a supportive culture, with access to many parts of the business.