Credit Controller

Panda Ireland; Leinster; On-site; EUR 28,000 - 36,000; Full time

Job summary

Panda Ireland is seeking an experienced Credit Controller to join our finance team based at our Slane office. The role involves owning debt collection across an allocated ledger and handling a high volume of customer contacts with professionalism and accuracy.

You will proactively contact customers to resolve balances, maintain records in internal systems, and support the wider finance team with ad-hoc duties. Strong communication and organisational skills are essential.

Qualifications

• Previous experience in a similar Credit Controller role.
• Excellent Excel skills, with advanced Excel skills including formulas.
• Experience working in a medium to large organisation desirable.
• IATI qualification, or equivalent, advantageous.
• Strong problem-solving skills and excellent attention to detail.
• Confidence using Microsoft Word and Outlook.
• Excellent written and verbal communication skills.
• A self-motivated and organised approach to work.
• The ability to work to deadlines in a busy environment.
• A collaborative approach and strong team work ethic.

Responsibilities

• Manage debt collection across an allocated customer ledger.
• Proactively contact customers to resolve outstanding balances.
• Handle a high volume of customer interactions in a professional and confident manner.
• Maintain accurate records and reporting using internal systems.
• Support the wider finance team with ad-hoc duties as required.
• Work to deadlines while maintaining a high level of accuracy.
• Build positive working relationships with customers and internal teams.

Skills

Excel (advanced)

Customer communication

Organisation

Attention to detail

Education

IATI qualification

Tools

Microsoft Word

Outlook

Job description

Location: Millennium Park, Ballycoolin, Dublin 11

Contract: Full-time

Hours: Monday to Friday, 8am-5pm or 9am-6pm

Salary: Dependent on experience

The Role

We are looking for an experienced Credit Controller to join our finance team based at our Slane office.

This is a busy, hands-on role where you will take ownership of debt collection across an allocated customer ledger. You will be managing a high volume of customer contact each day, working to resolve outstanding balances while maintaining accuracy, professionalism and strong attention to detail.

As a Credit Controller, you can expect to deal with up to 100 customers on a typical day, alongside supporting the wider finance team with a range of ad-hoc duties. This role would suit someone who is confident speaking with customers, comfortable working at pace and able to stay organised while managing competing priorities.

What You'll Be Doing

You will:

• Manage debt collection across an allocated customer ledger
• Proactively contact customers to resolve outstanding balances
• Handle a high volume of customer interactions in a professional and confident manner
• Maintain accurate records and reporting using internal systems
• Support the wider finance team with ad-hoc duties as required
• Work to deadlines while maintaining a high level of accuracy
• Build positive working relationships with customers and internal teams

About You

You will have:

• Previous experience in a similar Credit Controller role
• Excellent Excel skills, with advanced Excel skills preferred, including formulas
• Experience working in a medium to large organisation, desirable
• IATI qualification, or equivalent, advantageous
• Strong problem-solving skills and excellent attention to detail
• Confidence using Microsoft Word and Outlook
• Excellent written and verbal communication skills
• A self-motivated and organised approach to work
• The ability to work to deadlines in a busy environment
• A collaborative approach and strong team work ethic

Why Join Panda?

This is a great opportunity for an experienced Credit Controller to join a busy finance function where accuracy, ownership and customer communication are key to success.

At Panda, we value people who take pride in their work, support their colleagues and want to play their part in helping the business run efficiently.