Position: Credit Controller / Senior Credit Controller
Location: Cork, Ireland
Salary Range: €40,000 – €50,000 per annum (Depending on Experience)
Working Pattern: Full-Time, 5 Days On-Site
Employment Type: Permanent / Full-Time
About the Role
We are seeking a proactive, results-driven Credit Controller to join our finance team on-site in Cork.
In this role, you will play a critical part in managing the end-to-end debtor ledger, reducing Days Sales Outstanding (DSO), and minimizing bad debt exposure. Working directly with our sales, accounts, and operations teams, you will establish strong customer relationships while enforcing structured credit policies and resolving billing queries promptly.
Key Responsibilities
- Debtor Management: Actively collect outstanding debts across client accounts via phone, email, and scheduled follow-ups.
- Cash Allocation: Ensure incoming payments, bank transfers, and cheques are accurately posted and reconciled to individual accounts in a timely manner.
- Credit Assessment: Evaluate new and existing customer credit applications, analyze financial health, set appropriate credit limits, and monitor credit risk.
- Query Resolution: Collaborate with account managers and customer service to investigate, track, and resolve invoice disputes or billing discrepancies quickly.
- Reporting & Analysis: Prepare weekly/monthly aging debt reports, cash flow forecasts, and DSO analysis for senior management.
- Legal & Debt Recovery: Identify high-risk or delinquent accounts early and manage formal escalation, legal proceedings, or third-party collection agency referrals when required.
- Policy Compliance: Maintain adherence to company credit control policies, Irish consumer/commercial credit guidelines, and internal governance standard operating procedures.
Key Requirements
- Experience: 3+ years of hands-on experience in a Credit Control, Accounts Receivable, or Collections role in Ireland.
- Location & Presence: Ability to work on-site 5 days a week at our Cork office location.
- Software Proficiency: Strong working knowledge of major ERP/Accounting systems (e.g., SAP, Sage, Oracle, MS Dynamics, or Xero) and intermediate-to-advanced MS Excel skills (VLOOKUPs, Pivot Tables).
- Communication Skills: Exceptional verbal and written communication skills with a proven track record in firm yet diplomatic negotiation.
- Problem-Solving: Strong numerical accuracy, attention to detail, and a structured approach to conflict/query resolution.
Preferred Qualifications & Attributes
- Relevant qualification in Accounting, Finance, or Credit Management (e.g., IICM certification) is a plus.
- Prior experience in a fast-paced corporate, manufacturing, distribution, or shared services environment.
- Self-motivated with the ability to work independently in an on-site team setting.
- Competitive base salary of €40,000 – €50,000 (commensurate with experience).
- On-site parking provided.
- Annual performance bonus opportunities.
- Continuous professional development and career advancement paths.