Credit Controller

Panda Ireland; Dublin; On-site; EUR 32,000 - 45,000; Full time

Job summary

Panda Ireland is seeking an experienced Credit Controller to join our finance team at our Dublin-based office. This busy role involves owning debt collection across an allocated ledger, proactively contacting customers to resolve balances, and producing accurate records and reporting.

You will handle a high volume of customer interactions, support the wider finance team with ad-hoc duties, and work to deadlines with strong attention to detail.

Qualifications

• Previous experience in a similar Credit Controller role.
• Advanced Excel skills and experience with MS Word/Outlook.
• IATI qualification or equivalent advantageous.
• Strong problem-solving and attention to detail.

Responsibilities

• Manage debt collection across an allocated customer ledger.
• Proactively contact customers to resolve outstanding balances.
• Handle a high volume of customer interactions professionally.
• Maintain records and reporting using internal systems.
• Support finance team with ad-hoc duties.
• Work to deadlines while maintaining accuracy.
• Build positive relationships with customers and internal teams.

Skills

Credit control

Excel advanced

IATI qualification

Communication skills

Organised

Team player

Customer service

Tools

Microsoft Word

Outlook

Job description

Credit Controller

About The Role

Location: Millennium Park, Ballycoolin, Dublin 11

Contract: Full-time

Hours: Monday to Friday, 8am–5pm or 9am–6pm

Salary: Dependent on experience

The Role

We are looking for an experienced Credit Controller to join our finance team based at our Slane office.

This is a busy, hands‑on role where you will take ownership of debt collection across an allocated customer ledger. You will be managing a high volume of customer contact each day, working to resolve outstanding balances while maintaining accuracy, professionalism and strong attention to detail.

As a Credit Controller, you can expect to deal with up to 100 customers on a typical day, alongside supporting the wider finance team with a range of ad‑hoc duties. This role would suit someone who is confident speaking with customers, comfortable working at pace and able to stay organised while managing competing priorities.

You Will:

What You’ll Be Doing

• Manage debt collection across an allocated customer ledger
• Proactively contact customers to resolve outstanding balances
• Handle a high volume of customer interactions in a professional and confident manner
• Maintain accurate records and reporting using internal systems
• Support the wider finance team with ad-hoc duties as required
• Work to deadlines while maintaining a high level of accuracy
• Build positive working relationships with customers and internal teams

About You

• Previous experience in a similar Credit Controller role
• Excellent Excel skills, with advanced Excel skills preferred, including formulas
• Experience working in a medium to large organisation, desirable
• IATI qualification, or equivalent, advantageous
• Strong problem‑solving skills and excellent attention to detail
• Confidence using Microsoft Word and Outlook
• Excellent written and verbal communication skills
• A self‑motivated and organised approach to work
• The ability to work to deadlines in a busy environment
• A collaborative approach and strong team work ethic

Why Join Panda?

This is a great opportunity for an experienced Credit Controller to join a busy finance function where accuracy, ownership and customer communication are key to success.

At Panda, we value people who take pride in their work, support their colleagues and want to play their part in helping the business run efficiently.

About Us

We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste.

Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve.

At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together.

We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward.

We own what we do. From day‑to‑day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make.

And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing.

Our journey depends on talented, committed people who want to make an impact.

Take the first step and join us on the journey.

Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)