Course Advisor – Pitman Training

ICE Jobs; Galway; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

4-day working week after probation

Company Pension Scheme

Incremental Annual Leave

Mileage covered for business travel

Sports & Social

Job summary

ICE Jobs seeks a Pitman Training Coach & Sales Advisor to engage with prospective students, identify training needs, and guide them to suitable courses. You will convert enquiries into enrolments through consultative selling and exceptional customer service, while maintaining lead follow-up and a healthy pipeline.

The role combines sales, student support, and relationship management within a dynamic training environment, with mileage and travel accommodations provided where needed.

Qualifications

• Experience in sales, customer service, account management, or business development.
• Proven ability to build relationships, influence decisions, and achieve targets.
• Excellent communication, presentation, and interpersonal skills.

Responsibilities

• Engage with prospective students, identify training needs, and recommend courses.
• Convert enquiries into enrolments through consultative selling and strong service.
• Follow up on leads, maintain a healthy sales pipeline, and support revenue targets.

Skills

Sales experience

Customer service

CRM usage

Microsoft Office proficiency

Driving licence

Tools

CRM systems

Microsoft Office

Job description

Pitman Training Coach & Sales Advisor

Are you a people-focused professional with a passion for helping others achieve their career goals? Do you enjoy building relationships,identifyingopportunities, and guiding customers towards the right learning solutions?

As a Pitman Training Coach & Sales Advisor, you will play a key role in both supporting students throughout their learning journey and driving course sales by engaging with prospective learners, understanding their needs, and recommending training programmes that help them achieve their ambitions. This is an exciting opportunity for someone who enjoys a mix ofsales, customer relationship management, and student supportin a dynamic and rewarding environment.

What You’ll Be Doing

• Engage with prospective students,identifytheir training needs, and recommend suitable courses and learning pathways.
• Convert enquiries into enrolments through consultative selling and exceptional customer service.
• Follow up on leads,maintaina healthy sales pipeline, and contribute to achieving enrolment and revenue targets.
• Build strong relationships with students, supporting them throughout their learning journey to maximise satisfaction and retention.
• Conduct student inductions and provide ongoing guidance and support.
• Manage student attendance, payments, progress tracking, and related administration.
• Coordinate courselogistics, examinations, learning materials, and technical support requirements.
• Maintainaccuratestudent records and CRM data.
• Collaborate closely with the Sales Team, Centre Management, and other departments to drive business growth.
• Assistwith marketing initiatives, open days, networking events, and promotional campaigns.
• Represent and promote the Pitman Training brand through local business engagement, social media, and community events.
• Ensure compliance with company policies, procedures, and health and safety requirements.

What’s In ItForYou

• Opportunity to work with a respected and internationally recognised training provider.
• A varied role combining sales, customer engagement, and student success.
• Competitive salary with the opportunity to directly influence business growth and student outcomes.
• Ongoing professional development and training.
• A supportive and collaborative team environment.
• Mileage and expenses covered for business travel.
• The opportunity to make a real difference in helping people develop their careers and achieve their goals.

What We’re Looking For

• Experience in sales, customer service, account management, or business development.
• Proven ability to build relationships, influence decisions, and achieve sales targets.
• Strong communication, presentation, and interpersonal skills.
• Confidence in engaging with prospective students andidentifyingtheir training needs.
• Excellent organisational and administrative skills with strong attention to detail.
• Proficiencyin Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience using CRM systems would beadvantageous.
• Familiarity with education, training, or learning and development environments is desirable.
• A proactive, target-driven mindset and a passion for delivering outstanding customer experiences.
• Full clean driving licence and willingness to travel.

Why Join ICE Group

• Opportunity to grow within awell-established training provider
• Exposure to diverse public and private sector clients
• 4-day working week available after probation
• Company Pension Scheme
• Incremental Annual Leave
• Sports & Social

Why ICE Group?

For over 50 years, ICE Group has been empowering individuals and organisations through recruitment, training, and outsourced services. As a pioneer of Ireland’s first 4-day week initiative,we’recommitted to innovation, work-life balance, and professional growth. Join us and be part of a teamthat’sshaping the future of learning and development.