Counter Manager, Prestige Beauty & Team Leadership

Brown Thomas Arnotts; Dundrum; Presencial; EUR 40 000 - 60 000; Tempo integral

Resumo da oferta

Brown Thomas Arnotts is seeking a dynamic Counter Manager to lead and coach our Sales Associates, driving sales, service and operational targets.

You will develop and execute agile business plans to recruit and retain customers through events, CRM and high-performing teams, with accountability for store performance and customer experience in a fast-paced luxury retail environment.

The role offers progression opportunities within a prestigious beauty and luxury retail group.

Qualificações

• Effective verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Retail sales experience with leadership capability.
• Ability to develop financial plans and manage resources.
• Experience in strategic planning and execution.
• Proactive, autonomous and team-focused.

Responsabilidades

• Lead, coach and develop the Sales Associates to meet sales, customer service and operational targets.
• Create and execute agile business plans to recruit and retain customers through events and CRM.
• Drive in-store performance and customer experience with a high-performing team.
• Collaborate with store leadership to deliver on objectives and standards.

Conhecimentos

Verbal communication

Interpersonal skills

Customer service

Team leadership

Strategic planning

Financial planning

Excel

CRM knowledge

Ferramentas

Computerised systems

Descrição da oferta de emprego

Brown Thomas Arnotts is seeking a dynamic Counter Manager to lead and coach our Sales Associates, driving sales, service and operational targets.

You will develop and execute agile business plans to recruit and retain customers through events, CRM and high-performing teams, with accountability for store performance and customer experience in a fast-paced luxury retail environment.

The role offers progression opportunities within a prestigious beauty and luxury retail group.