Counter Manager - Brown Thomas Galway - 37.5 hours

The Estée Lauder Companies Inc.; Galway; On-site; EUR 40,000 - 56,000; Full time

Benefits offered by this job

Commission scheme

Product discount

Training & development

Competitive salary

Job summary

The Estée Lauder Companies Inc. in Galway, Ireland, is seeking a Counter Manager for Jo Malone London. You will elevate in-store events and ensure the boutique runs smoothly, aligning the team with the Boutique and Brand vision.

Lead retail operations, set sales and customer service targets, manage schedules, and drive a customer-focused experience. A proven track record in beauty retail and flexible availability are required.

Qualifications

• Proven retail management/assistant retail management experience preferred within beauty or fast-paced retail environments.
• Experience setting sales and customer service targets, sales analysis and staff scheduling.
• Previous retail operations experience including inventory and facilities management and cash reconciliation.
• Experience of creating and executing in-store events.
• Flexible availability across days/hours; discuss availability with hiring manager.

Responsibilities

• As Counter Manager, elevate in-store events and ensure smooth store operations.
• Align the team with the Boutique and Brand vision.
• Lead retail operations and drive customer-focused experiences.

Skills

Retail management

Sales targets

Customer service

Staff scheduling

Event planning

Flexibility

Tools

Cash handling

Job description

Description

Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining™. Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon.

Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories.

As Counter Manager, your role will also be to elevate these in-store events. You will also be accountable for the smooth running of the store and ensuring all your team are aligned in the Boutique and Brand vision.

Compensation And Benefits

• Competitive industry salary
• Commission scheme
• Product discount
• Training & development

Qualifications

• Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
• Experience setting sales and customer service targets, sales analysis and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Experience of creating and executing in-store events
• Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
• Proof of right to live and work in the country