Contract Support Coordinator

CBRE, Inc.; Limerick; On-site; EUR 26,000 - 38,000; Full time

Job summary

CBRE Global Workplace Solutions in Limerick is seeking a Contract Support to provide exceptional customer service and deliver financial, administrative, and operational support to the client and contract.

You will help drive operating efficiency, manage timesheets, assist in invoicing processes, and ensure compliance with QHSE requirements while maintaining accurate financial reporting and strong client relationships.

Qualifications

• Leaving Certificate qualifications, including passes in Maths and English.
• Strong IT and systems skills with the ability to produce accurate reports and maintain robust data records.
• Excellent written and verbal communication skills, with the ability to build effective relationships with clients, suppliers, and colleagues.
• Ability to work independently and within a high-performing team.

Responsibilities

• Identify and support cost-saving opportunities to maximise financial savings for the client and contract.
• Drive commercial performance through understanding contractual commitments and procurement practices.
• Prepare and deliver monthly Contract Reviews, including review packs and supplier surveys.
• Coordinate site inductions and organize training activities for the team.
• Provide helpdesk support, logging and closing maintenance and work orders.
• Produce ad hoc reports and support work management system reporting.

Skills

Communication

IT skills

Data reporting

Attention to detail

Time management

Education

Leaving Certificate (Maths & English)

Tools

MySupplier

QHSE Portal

eLogbook Portal

Job description

Job Purpose

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in Limerick. The successful candidate will provide exceptional customer service and deliver comprehensive financial, administrative, and operational support to both the client and the contract. This role plays a key part in ensuring strong commercial performance, maintaining accurate financial reporting, supporting compliance requirements, and driving operational efficiency across the contract.

What You’ll Do

• Identify and support the implementation of cost-saving opportunities to help maximise customer and GWS financial savings targets.
• Drive high-quality commercial performance through an understanding of contractual commitments, effective procurement practices, and the use of preferred suppliers.
• Support the preparation and delivery of monthly Contract Reviews, including compiling review packs, conducting supplier surveys through MySupplier, preparing Customer Monthly Management Reports, and supporting subcontractor reviews.
• Coordinate site inductions and organise training activities for the team.
• Provide helpdesk support, including logging, distributing, and closing planned maintenance and reactive work orders within the required systems.
• Continuously improve systems and processes to maximise efficiencies for both the customer and GWS.
• Update labour allocations to ensure accurate client reporting and liaise with clients regarding invoice payments.
• Coordinate the billing process, including margin calculations, invoice creation, and submission to clients.
• Prepare and review management reports including P&L, Work in Progress (WIP), Debt, Open Purchase Orders (OPOs), and Invoice Pool reports.
• Raise and review purchase orders, track expenditure, process supplier invoices, resolve invoice queries, and support debt collection activities in line with contractual terms.
• Ensure compliance with company policies and procedures.
• Submit weekly reports covering WIP, Debt, Invoice Pool, and OPO updates.
• Support strong financial performance and contribute to positive contract P&L outcomes.
• Coordinate subcontractor documentation and ensure statutory compliance with QHSE requirements.
• Produce ad hoc reports as required by the Business Unit, Finance team, or management, and support work management system reporting.
• Log hazards and customer feedback through the QHSE Management Portal.
• Maintain eLogbooks and ensure logbook compliance requirements are met.
• Manage timesheets, maintain attendance records, arrange agency cover when required, and submit working hours through the relevant portal.
• Obtain supplier quotations and upload them to internal systems for client approval.
• Manage stationery supplies and maintain relevant portals and databases as required.

What You’ll Need

• Leaving Certificate qualifications, including passes in Maths and English, or equivalent qualifications.
• Strong IT and systems skills with the ability to produce accurate reports and maintain robust data records.
• Excellent written and verbal communication skills, with the ability to build effective working relationships with clients, suppliers, and colleagues at all levels.
• An understanding of business and customer-facing environments and experience working within a high-performing team.
• Strong attention to detail with a results-focused approach to work.
• Excellent organisational and time management skills, with a commitment to continuous improvement.
• Ability to work effectively both independently and as part of a team.
• A professional, confidential, and discreet approach.
• Ability to remain calm under pressure while managing changing priorities and operational demands.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.