Conference & Banqueting Porter - Cork, 4★ Hospitality

Talbot Hotel Cork

Cork

On-site

EUR 26,000 - 36,000

Full time

3 days ago

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Job summary

Talbot Hotel Cork is recruiting for an experienced Full-Time Conference and Banqueting Porter for our busy hotel. This on-site role in Cork requires delivering a warm, personalised welcome and supporting guests during meetings and events.

Working to 4-Star standards, you will set up rooms, coordinate with front office, maintain hygiene and safety, and assist other departments as needed. Salary is negotiable and commensurate with experience.

Responsibilities

To arrive for work on time and in proper uniform.
To adhere to company’s Clocking Procedure
To ensure a high standard of personal hygiene and grooming.
Set up, break down and reset meeting and event rooms according to weekly function sheets.
To liaise with front office regarding all aspects of client’s requirements
To set up and deliver room service requests when required
Assist other departments as and when required and according to company standards.
Follow rigidly and observe all hygiene regulations.
Oversee the general upkeep of public & staff areas
To anticipate guest needs at all times
To carry out our customer relations policy ensuring that we maintain 4 Star standards.
To adhere to all Fire, Safety and Hygiene regulations and to comply with the Health and Safety at work act 2005.
To report and where possible take action on incidents of accidents or damage in the Hotel.
To familiarise and adhere to Company Policies and procedures as outlined in your staff handbook.
To ensure that necessary steps are taken to safeguard Company money, goods, and assets.
To report any customer comments to Management.
To be proactive in maintaining energy efficiency within the Hotel.
To establish and maintain a good working relationship with other members of staff and Management at all times.
To familiarise yourself and to carry out duties laid out in the departmental S.O.P. manual.
To deal with customer complaints in an efficient and professional manner and to notify Management of these.
To upsell the Company products and services where possible.
Any other sundry task not mentioned but within the scope of the job