Conference and Banqueting Porter

Talbot Hotel Cork; Cork; On-site; EUR 26,000 - 36,000; Full time

Job summary

Talbot Hotel Cork is recruiting for an experienced Full-Time Conference and Banqueting Porter for our busy hotel. This on-site role in Cork requires delivering a warm, personalised welcome and supporting guests during meetings and events.

Working to 4-Star standards, you will set up rooms, coordinate with front office, maintain hygiene and safety, and assist other departments as needed. Salary is negotiable and commensurate with experience.

Responsibilities

• To arrive for work on time and in proper uniform.
• To adhere to company’s Clocking Procedure
• To ensure a high standard of personal hygiene and grooming.
• Set up, break down and reset meeting and event rooms according to weekly function sheets.
• To liaise with front office regarding all aspects of client’s requirements
• To set up and deliver room service requests when required
• Assist other departments as and when required and according to company standards.
• Follow rigidly and observe all hygiene regulations.
• Oversee the general upkeep of public & staff areas
• To anticipate guest needs at all times
• To carry out our customer relations policy ensuring that we maintain 4 Star standards.
• To adhere to all Fire, Safety and Hygiene regulations and to comply with the Health and Safety at work act 2005.
• To report and where possible take action on incidents of accidents or damage in the Hotel.
• To familiarise and adhere to Company Policies and procedures as outlined in your staff handbook.
• To ensure that necessary steps are taken to safeguard Company money, goods, and assets.
• To report any customer comments to Management.
• To be proactive in maintaining energy efficiency within the Hotel.
• To establish and maintain a good working relationship with other members of staff and Management at all times.
• To familiarise yourself and to carry out duties laid out in the departmental S.O.P. manual.
• To deal with customer complaints in an efficient and professional manner and to notify Management of these.
• To upsell the Company products and services where possible.
• Any other sundry task not mentioned but within the scope of the job

Job description

Location: On site / Cork, Ireland
job type: Permanent / Full-time
Sector and subsector: Hospitality | General
Salary: Negotiable salary

Talbot Hotel Cork are recruiting for experienced Full - Time Conference and Banqueting Porter for our busy hotel.

The Talbot Collection are one of the Best Places to Work in Hospitality 2026 as awarded by the Great Place to Work. Come experience it for yourself and join our team.

Overall Job Purpose

To ensure that all guests receive a warm, memorable and personalised welcome.Ensuring that guest needs are anticipated and that any requests are actioned. Complete tasks accurately and within given deadlines.

Role Specific Duties

• To arrive for work on time and in proper uniform.
• To adhere to company’s Clocking Procedure
• To ensure a high standard of personal hygiene and grooming.

• To ensure meeting & event rooms are properly set up, broken down and reset according to the weekly function sheets;
• To liaise with front office regarding all aspects of client’s requirements
• To set up and deliver room service requests when required
• Assist other departments as and when required and according to company standards.

• Follow rigidly and observe all hygiene regulations.

• Oversee the general upkeep of public & staff areas

• To anticipate guest needs at all times
• To carry out our customer relations policy ensuring that we maintain 4 Star standards.
• To adhere to all Fire, Safety and Hygiene regulations and to comply with the Health and Safety at work act 2005.
• To report and where possible take action on incidents of accidents or damage in the Hotel.
• To familiarise and adhere to Company Policies and procedures as outlined in your staff handbook.
• To ensure that necessary steps are taken to safeguard Company money, goods, and assets.
• To report any customer comments to Management.
• To be proactive in maintaining energy efficiency within the Hotel.
• To establish and maintain a good working relationship with other members of staff and Management at all times.
• To familiarise yourself and to carry out duties laid out in the departmental S.O.P. manual.
• To deal with customer complaints in an efficient and professional manner and to notify Management of these.
• To upsell the Company products and services where possible.
• Any other sundry task not mentioned but within the scope of the job

Additional Duties

• To ensure excellent customer service at all times in line with the Talbot Collection Customer Service Programme, ‘Empower Your Excellence’, recognising that you are an ‘Ambassador’ of the Talbot Collection at all times;
• To ensure professionalism and integrity at all times when communicating with both internal and external guests;
• To make certain that the four star standard of the hotel is portrayed in all your actions and dealings with internal and external guests alike;

• To establish and maintain a good working relationship with your colleagues and management at all times;

• To have total product knowledge of each properties services and facilities, and a complete knowledge of Talbot Collections product offering as a whole;

• To familiarise and adhere to company policies and procedures as outlined in the staff handbook;
• To be present and punctual for all in-house/external training programmes when requested;
• To adhere to all Fire, Safety and Hygiene regulations and to comply with the Health and Safety at work act 2005;
• To take a proactive involvement in Health and Safety ensuring to report and where possible take action on incidents of accidents or damage in the Hotel;
• To be proactive in maintaining energy efficiency within the Hotel;
• To comply with all policies and directives of the Collection;
• Any other sundry task not mentioned but within scope of the job.

Confidentiality Policy

In the course of your employment, you may have access to or hear information concerning the professional or personal affairs of clients and/or staff, or other Hotel business. Such records and information are strictly confidential and, unless acting on the instructions of an authorised manager, on no account must information concerning staff, clients or other business be divulged or discussed except in the performance of normal duty.