Conference and Banqueting Manager

Fota Island Resort; Carrigtwohill; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Company Risk Scheme

Company funded educational programs

Rewards and recognition programs

Discount on Dining options of up to 50

Reduction on accommodation rate for...

Job summary

Fota Island Resort in Ireland seeks an ambitious Food & Beverage professional to lead the Conference and Banqueting function across the resort. Working with the Resort F&B Manager, you will create an exceptional guest experience through meticulous organisation, team leadership and hands-on service.

The ideal candidate has extensive wedding and event management experience, strong F&B knowledge, and excellent customer service.

Qualifications

• Extensive experience in wedding and event management.
• Excellent knowledge of Food & Beverage (including wine).
• Excellent customer service and communication skills and the ability to influence change.
• Extensive experience in F&B staff training, knowledge and skills, grooming, customer service and service etiquette.
• Experience with report writing, e-mailing, training plans, administration, table plans, menus, ordering.
• Strong leadership to manage and motivate the team to high performance and customer service.
• Immaculate grooming and presentation.

Responsibilities

• Overseeing daily Conference and Banqueting operations across the resort.
• Generate new ideas for service and products to maintain competitiveness and revenue.
• Set up of all Meeting and Function suites with standards of food, beverage and service.
• Review communications (BEOs) to determine staffing and room/station assignments.
• Communicate with kitchen and other departments during service.
• Ensure cleanliness and maintenance of all meeting and function spaces.
• Coordinate with Housekeeping and Engineering to deliver high service levels.
• Organise weekly briefings with the Conference and Banqueting team and Beverage Supervisors.

Skills

Wedding management

Event management

F&B knowledge

Customer service

Staff training

Leadership

Interpersonal skills

Fluent English

Basic computer skills

Delegation

Event and wedding management

Education

3rd level Hospitality Diploma or equivalent

Job description

We are looking for an ambitious, dynamic & self-motivated Food & Beverage professional with experience in organising, directing, and managing the Conference and Banqueting function across the resort.

Working closely with the Resort Food & Beverage Manager to provide an exceptional and innovative guest experience.

The successful candidate will have a passion for Food and Beverage, motivational and energetic for this hands-on role. If you think you have what it takes, we would like to hear from you.

Our commitment to you:

• Company Risk Scheme
• Company funded educational programs
• Rewards and recognition programs
• Discount on Dining options of up to 50%
• Reduction on accommodation rate for family and friends
• Discount for Spa treatments and products
• Use of Health Clubs
• Staff Dining Facilities
• Staff Parking

What we are looking for:

• Extensive experience in wedding and event management
• Excellent knowledge of Food and Beverage (including wine)
• Excellent Customer Service and Communication Skills and the ability to influence change
• Extensive experience in F&B staff training, knowledge and skills, grooming, customer service and service etiquette
• Experience with report writing, e-mailing, training plans, administration, table plans, menus, ordering,
• Strong leadership skills to effectively manage and motivate the team to achieve a high level of performance and customer service
• Excellent Interpersonal skills
• Fluent English
• Immaculate Grooming
• 3rd level Hospitality Diploma or equivalent desirable
• Basic Computer Skills
• Management Soft Skills, Leadership and Delegation
• Event and Wedding Management

Responsibilities

• Overseeing and running of the daily Conference and Banqueting operations across the resort, giving support and guidance to fellow Food & Beverage personnel as well as monitor job performance to ensure a successful experience by our guests
• To generate new ideas for service and products that will maintain a competitive and leading edge over our competitive set and generate additional revenue
• Responsible for the appropriate and timely set up of all Meeting and Function suites while - maintaining standards of food, beverage, and service specifications
• Review all written communication, i.e., daily/weekly BEOs to determine appropriate staffing levels, room/station assignments, buffet decor and enhancements as they relate to Food & Beverage room set-ups.
• Communicate information to the kitchen and other supportive departments prior to and during service.
• Inspect and oversee the cleanliness and maintenance of all meeting and function suites
• Co-ordinate with Housekeeping and Engineering to ensure the highest level of product delivery.
• To organise weekly briefing with the Conference and Banqueting team and Beverage Supervisors to discuss and effectively cover all forthcoming events and review coverage of past week
• To ensure service briefings are carried out as appropriate regarding core standards (dress code, hygiene, service procedure)