Computer Technician

Iron Mountain Incorporated; Ireland; On-site; EUR 35,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Health plan

Retirement plan

Learning & development

Job summary

Iron Mountain Incorporated in Cork, Ireland, is seeking a detail-oriented Computer Technician to join our IT & Test Engineering team. You will install, maintain, and troubleshoot enterprise hardware and software systems while developing automation scripts to support IT operations.

The role requires hands-on experience with hardware, software architectures, and database management (MySQL, PostgreSQL, MS SQL Server), plus scripting in Python and Bash. Location is on site in Cork.

Qualifications

• Proven experience in IT Support, Computer Technician, or Test Engineering environment for enterprise systems.
• Experience with enterprise hardware, software architectures, and database management (MySQL, PostgreSQL, MS SQL Server).
• Hands-on scripting and automation using Python and Bash.
• Strong troubleshooting, root-cause analysis, and problem-solving abilities.
• Excellent written and verbal communication, able to explain technical topics to non-technical audiences.
• Relevant degree in IT/CS or equivalent practical experience / certifications (e.g., CompTIA A+, Network+).

Responsibilities

• Install, configure, and maintain enterprise hardware and software systems to ensure reliability.
• Provide technical support and resolve complex issues through systematic debugging.
• Develop, deploy, and maintain automation scripts to streamline internal processes.
• Administer, maintain, and support relational databases (MySQL, PostgreSQL, MS SQL Server).
• Collaborate with internal teams to ensure smooth IT & Test operations.
• Document processes clearly and prepare presentations for technical and non-technical audiences.
• Maintain high reliability, accountability, and compliance with standards.

Skills

IT Support

Computer Technician

Automation

Troubleshooting

Communication

Education

Bachelor's degree in IT/CS or equivalent

Tools

MySQL

PostgreSQL

MS SQL Server

Python

Bash

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation.

Iron Mountain is seeking a detail-oriented, reliable Computer Technician to join our IT & Test Engineering team in Cork. In this role, you will be responsible for installing, maintaining, and troubleshooting enterprise hardware and software systems while developing automation scripts and administering databases to support seamless IT and test operations.

What You’ll Do (Responsibilities)

• Hardware & Software Administration: Install, configure, and maintain enterprise-level hardware and software systems to ensure operational performance and reliability.
• Debugging & Technical Support: Provide technical support and resolve complex technical issues through systematic logical debugging and troubleshooting.
• Automation & Scripting: Develop, deploy, and maintain custom automation scripts using Python and Bash to streamline internal processes.
• Database Administration: Administer, maintain, and support relational databases, including MySQL, PostgreSQL, and MS SQL Server.
• Cross-Functional Collaboration: Partner with internal team members and adjacent departments to ensure smooth IT & Test operations and alignment across functional areas.
• Documentation & Presentation: Document technical processes clearly and prepare effective presentations tailored for both technical and non-technical stakeholders.
• Compliance & Operational Standards: Maintain a high standard of reliability, accountability, and teamwork while ensuring compliance with organizational standards and policies in daily operations.

What You’ll Bring (Skills & Qualifications)

• Proven experience in an IT Support, Computer Technician, or Test Engineering environment supporting enterprise systems.
• Strong knowledge of enterprise computer hardware, software architectures, and database management (MySQL, PostgreSQL, MS SQL Server).
• Hands‑on proficiency in scripting and automation using Python and Bash.
• Proven ability in logical troubleshooting, root‑cause analysis, and systematic problem-solving.
• Excellent written and verbal communication skills, with the ability to convey complex technical concepts to non‑technical audiences.
• Relevant degree in Information Technology, Computer Science, or equivalent practical experience / industry certifications (e.g., CompTIA A+, Network+).

What We Offer (Benefits)

Location: Cork, Ireland (on site role) Competitive compensation aligned with experience.

• Paid time off and company holidays.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning, skill development, and professional growth.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.