Commercial Operations Specialist - Consumer Team

Uniphar; Ireland; Remote; EUR 30,000 - 45,000; Full time

Job summary

Uniphar, within the Consumer Division, seeks a Commercial Administrator to provide administrative and commercial support to the Consumer Team and serve as a key link between customers, sales, marketing and internal teams to ensure excellent customer service and efficient commercial processes.

The role involves handling customer queries, processing orders, issuing confirmations, managing the ordering system, reporting, data accuracy, and supporting promotions and business development initiatives

Qualifications

• Previous commercial or business administration experience.
• Strong Microsoft Excel skills.
• Excellent communication and interpersonal skills.
• Highly motivated, proactive, and self-driven.
• Strong organisational and time-management abilities.
• Ability to work independently and use initiative.

Responsibilities

• Act as the main point of contact for customer queries relating to the Consumer Team.
• Process and manage customer orders accurately and efficiently.
• Issue order confirmations to customers, Key Account Managers, and the Sales Team.
• Manage sales ordering system and resolve order and invoice queries.
• Prepare and distribute reports within agreed timelines.
• Maintain accurate records and support data integrity across systems.
• Work closely with the Marketing Team to support promotional activations.
• Assist with business development projects and continuous improvement initiatives.
• Identify opportunities to improve processes and drive efficiencies.

Skills

Excel

Communication skills

Time management

Organization

Process improvement

Attention to detail

Job description

Uniphar, within the Consumer Division, seeks a Commercial Administrator to provide administrative and commercial support to the Consumer Team and serve as a key link between customers, sales, marketing and internal teams to ensure excellent customer service and efficient commercial processes.

The role involves handling customer queries, processing orders, issuing confirmations, managing the ordering system, reporting, data accuracy, and supporting promotions and business development initiatives