Coffeeangel | Shop Manager

Coffee Angel Ltd.; Dublin; On-site; EUR 42,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Quarterly KPI bonus

Pension auto-enrolment

Birthday day off after probation

Job summary

A specialty coffee company in Dublin is seeking a Shop Manager to lead a team of baristas and ensure exceptional service. The role involves coaching a high-performing team, managing daily operations, and upholding quality and safety standards. Ideal candidates will have managerial experience in hospitality and a passion for specialty coffee. The position offers a competitive salary with bonuses and opportunities for growth within the company.

Qualifications

• Experience in a managerial role in hospitality, leading teams of 5+.
• Strong barista skills in espresso and filter coffee.
• Natural leadership skills and calm under pressure.
• Commercial awareness and confidence with numbers, rotas, and KPIs.

Responsibilities

• Lead and develop a high-performing team of baristas.
• Deliver exceptional coffee, food, and service.
• Manage rotas, ordering, inventory, and finances.
• Own shop performance and uphold Coffeeangel standards.
• Uphold Health & Safety, food standards, and brand representation.

Skills

Leadership

Barista skills

Coaching

Commercial awareness

Tools

POS software

Inventory software

Job description

Shop Manager – Coffeeangel (Specialty Coffee)

Coffeeangel is an independent specialty coffee company built on craft, consistency, and genuine hospitality.

Join a team that takes pride in every cup, every guest, and every shift.

The role

As Shop Manager, you lead from the front as an inspiring barista, people developer, and operator. You run the shop day-to-day, grow your team, and protect the quality, atmosphere, and profitability of your store.

What you’ll do

• Lead, coach, and develop a high‑performing team of baristas and shop floor assistants.
• Deliver exceptional coffee, food, and service while creating a warm, welcoming atmosphere.
• Manage rotas, ordering, inventory, and cash/POS, ensuring smooth daily operations.
• Own shop performance: sales, labour, waste, and customer growth, using P&L to guide decisions.
• Uphold Coffeeangel standards in Health & Safety, food standards, and brand representation-store and online.

What you bring

• Experience in a managerial role in hospitality, leading teams of 5+ in a 25+ seat café, coffee shop, or restaurant.
• Strong barista skills (espresso and filter) and a genuine passion for specialty coffee and great service.
• Natural leadership: calm under pressure, high energy, and great at coaching, communicating, and building team spirit.
• Commercial awareness and confidence with numbers, rotas, and KPIs.

Benefits & growth

• Competitive salary plus quarterly KPI bonus opportunity (up to 10% of base salary annually).
• Pension auto‑enrolment (eligible staff), birthday day off after probation, and statutory leave and sick pay in line with Irish law.
• Clear progression through the Coffeeangel Academy (Shop Manager → Area roles → Operations).

Working environment

Fast‑paced, hands‑on, customer‑facing coffee shop role involving standing for long periods, some lifting, and flexible availability, including weekends and holidays.

About Coffeeangel

Coffeeangel believes in the special in specialty coffee.

That applies to every part of the experience: the care in each cup, the warmth of our service, the way our teams work together, and the attitude we bring to every shift.

We are an independent specialty coffee business built on strong systems, consistent quality, and genuine hospitality.

Our people are craftspeople and hosts, not just staff behind a counter.