Coffeeangel | Assistant Manager

Coffee Angel Ltd.; Dublin; On-site; EUR 32,000 - 40,000; Full time

Benefits offered by this job

Paid day off for your birthday

Statutory annual leave and sick pay

Cycle to Work scheme

Wellbeing support and manager training

Clear progression path

Job summary

A specialty coffee business is looking for an Assistant Manager to lead daily operations and support the team. The ideal candidate will be a skilled barista with leadership experience in hospitality. Responsibilities include ensuring high standards of service, training staff, and managing rotas and cash handling. A passion for quality coffee and excellent customer relations is essential for success in this role. This position offers opportunities for professional growth and a supportive work environment.

Qualifications

• Experience in supervising or managing in hospitality or retail.
• Ability to train and mentor a team effectively.
• Excellent coffee preparation and customer service skills.
• Experience training and mentoring a team.
• Great organisation and multitasking skills in a fast-paced environment.
• Confidence with rotas, stock, cash handling and POS systems.
• Flexibility to work weekdays, weekends and holidays.
• Coffee qualifications (e.g. SCA) and food safety/H&S knowledge are a bonus.

Responsibilities

• Lead bar operations, ensuring excellent coffee and service.
• Train and support the team for confidence and engagement.
• Manage shop standards, rotas, stock, and cash handling.
• Train, coach and support your team so they feel confident, capable and engaged.
• Build and manage rotas, control labour and waste, and help deliver healthy, profitable shops.
• Oversee food and drink standards, HACCP, stock, ordering and daily cash/POS admin.
• Ensure opening/closing, H&S and TRAIL checks are completed properly every day.

Skills

Proven barista experience

Supervisor or management experience

Training and mentoring skills

Great organisation and multitasking skills

Confidence with rotas and cash handling

HACCP knowledge

Education

Coffee qualifications (e.g. SCA)

Food safety knowledge

Tools

POS systems

Job description

Assistant Managers are aspiring leaders and passionate baristas who help run the shop day to day.

You will support your Area & Junior Area Managers and work closely with Operations Manager and Head of Coffee to keep standards high, your team motivated and customers genuinely delighted. You stay calm under pressure, juggle multiple priorities and use strong people skills to lead by example on every shift.

What you’ll do

• Lead from the front on bar, modelling excellent coffee preparation and warm, efficient service.
• Build real relationships with regulars and welcome new guests, handling any issues with sincerity and care.
• Create a positive, well‑run shop: clean, organised, on time and focused on quality.
• Train, coach and support your team so they feel confident, capable and engaged.
• Build and manage rotas, control labour and waste, and help deliver healthy, profitable shops.
• Oversee food and drink standards, HACCP, stock, ordering and daily cash/POS admin.
• Ensure opening/closing, H&S and TRAIL checks are completed properly every day.

What great looks like here

• You are a skilled barista and natural leader who loves sharing knowledge.
• You make customers feel seen, remembered and genuinely welcome.
• You understand numbers (P&L, labour, waste) and use them to improve performance.
• You communicate clearly, give direction with confidence and follow up with support.
• You take ownership of your shop, your team and your results – and you enjoy it.

What you’ll bring

• Proven barista experience and strong coffee skills.
• Supervisor or management experience in hospitality or retail.
• Experience training and mentoring a team.
• Great organisation and multitasking skills in a fast‑paced environment.
• Confidence with rotas, stock, cash handling and POS systems.
• Flexibility to work weekdays, weekends and holidays.
• Coffee qualifications (e.g. SCA) and food safety/H&S knowledge are a bonus.

Benefits & growth

• Paid day off for your birthday after probation.
• Statutory annual leave, public holidays and sick pay in line with Irish law.
• Cycle to Work scheme and wellbeing support, including predictable rostering and manager training.
• A clear progression path

About Coffeeangel

Coffeeangel believes in the special in specialty coffee. That applies to every part of the experience: the care in each cup, the warmth of our service, the way our teams work together, and the attitude we bring to every shift.

We are an independent specialty coffee business built on strong systems, consistent quality, and genuine hospitality. Our people are craftspeople and hosts, not just staff behind a counter.