Code Enforcement Permit Specialist

City of Springfield Human Resources; Newbridge; On-site; EUR 32,000 - 52,000; Full time

Job summary

The City of Springfield is seeking a dedicated Code Enforcement Clerk to monitor permits, plans and documents filed with the Building and Housing Code Enforcement Divisions for compliance with laws and procedures. You will exercise initiative and judgment under supervision, with no supervision over others.

Primary duties include processing applications, coordinating records, assisting the public at the service counter, and providing clerical support to inspectors and staff while upholding

Qualifications

• High school diploma or equivalent.
• Three years of previous customer service and office experience.
• Several years experience in complex and responsible clerical work involving code enforcement and inspectional services procedures preferred.

Responsibilities

• Coordinates reception and workflow for Building and Housing divisions.
• Attends service counter, logs activity, receives plans and complaints, and assists the public.
• Prepares letters, reports, certificates of inspection and occupancy, and related notices.
• Provides information and customer service to contractors, professionals, and the general public.
• Reviews applications for districting, licenses, and insurance where applicable.
• Coordinates statistics reporting and maintains departmental records.

Skills

Office practices

Computers & programs

Customer service

Interpersonal skills

Problem solving

Education

High school diploma or equivalent

Job description

The City of Springfield is seeking a dedicated Code Enforcement Clerk to monitor permits, plans and documents filed with the Building and Housing Code Enforcement Divisions for compliance with laws and procedures. You will exercise initiative and judgment under supervision, with no supervision over others.

Primary duties include processing applications, coordinating records, assisting the public at the service counter, and providing clerical support to inspectors and staff while upholding