Cloud Support Engineer With: Linux, OpenStack, OpenShift, Kubernetes, Strong Troubleshooting - Hybrid - Ref: 0811222-CSE

Information Providers Ltd /IP; Longford; On-site; EUR 55,000 - 75,000; Full time

Job summary

IP (Information Providers Ltd) invites applications for a Cloud Support Engineer focused on Linux, OpenStack, OpenShift and Kubernetes. This role offers exposure to leading-edge technologies in a fast-paced environment with training and development.

We value deep troubleshooting, strong support mentality, and the ability to work with complex cloud environments. Applicants may have experience in IT support roles and a passion for automation.

Qualifications

• Must-have Linux OS expertise with troubleshooting experience.
• OpenStack experience including installation, upgrades and troubleshooting.
• Experience with OpenShift and Kubernetes integration.
• Strong troubleshooting skills and customer-focused support mentality.

Skills

Linux OS

OpenStack

OpenShift

Kubernetes

Troubleshooting

IT Help Desk

Tools

Python

Ansible

Job description

IP (Information Providers Ltd), is an IT (Information Technology) Managed Services Outsourcing Company. In addition, we also have a separate IT Contract Staff Resource Augmentation consultancy. The company was established in 1998 and has corporate clients based primarily in the Greater Dublin and Midlands areas. Our IT Managed Services Outsourcing business is designed to allow us to design, control, operate, and fully handle and manage specific IT functions or clients' entire Information Systems (IS). This includes Software Development, DevOps, IT Operations, IT Maintenance, and Support. This provides our clients the opportunity to focus on their own core business competencies, reduce their IT costs, and improve IT efficiencies.

Separately, IP's IT Staff Augmentation business provides long-term contract staff on fixed-term contracts for large multinational companies. Clients find it challenging to recruit specialised IT staff. Costs of recruiting, retaining, and benefits for staff is very significant. Training alone cost an average of €2000 per year, per employee. Integrating new employees to the point of being productive takes over six months. We provide talented staff on demand. We encompass a huge range of the latest leading-edge IT skills; Cybersecurity, Compliance, Cloud Computing, Data Analytics & Science, Networking, AI, Machine Learning, project management, Software Engineers, DevOps, Systems Engineers, etc.

This Role

Cloud Support Engineer with a focus on Linux, Openstack, OpenShift and Kubernetes.

We currently have an excellent opportunity for Cloud Support Engineers. It is a really interesting role in a leading-edge high-tech fast-paced environment, with training and development of staff a key benefit.

We invest in your life and career. If you are interested in advancing your career, IP offers a complete and competitive package of benefits that demonstrates how much we care for employees and their families through every stage of life.

Tomorrow’s strongest companies are those that have both the skill sets and agility to navigate the constant state of rapid change in business and technology. We believe the best way to ensure these qualities is by hiring very competent skill sets with a desire to advance careers and technical solutions.

Must-have:

• In-depth knowledge of Linux OS with experience of troubleshooting
• OpenStack Cloud experience, installing, upgrading and troubleshooting
• Experience working with OpenShift
• Experience of Kubernetes integration and verification
• Strong troubleshooting skills & good support mentality
• Previous work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role

Beneficial Skills:

• Automation experience in Ansible, Python and/or other scripting languages
• Network design & infrastructure knowledge
• Good knowledge of storage environments
• Security practices knowledge
• Familiarity with Infrastructure as Code approach
• Knowledge of network and infrastructure monitoring tools

Other Employment Benefits:

We reward performance and hard work with best-in-class compensation: