Clinical Training & Product Adoption Specialist

Nanosonics; Dublin; On-site; EUR 60,000 - 85,000; Full time

Job summary

Nanosonics is seeking a Clinical Applications & Customer Success Specialist to drive adoption and training across the Irish market. You will lead clinical education, onboarding and ongoing support for the trophon portfolio, including CORIS, ensuring compliance and maximum value for customers.

The role reports to the Business Development Manager, Ireland, and requires collaboration with sales and account managers across Ireland, with travel across the country.

Qualifications

• 4+ years' experience in a relevant clinical, education or medical device role.
• Experience delivering engaging face-to-face and virtual training programmes.
• Experience in ultrasound, infection prevention, decontamination or endoscopy environments.
• Willingness to travel throughout Ireland.

Responsibilities

• Deliver face-to-face and virtual clinical and product training.
• Support new customer onboarding, implementation and product adoption.
• Partner with customers to identify training needs, utilisation barriers and workflow challenges.
• Develop practical solutions and customer success plans to drive long-term adoption and value.
• Work closely with Sales Representatives and Account Managers to support customer needs and opportunities.
• Support product evaluations, demonstrations and business cases.
• Build trusted relationships with clinical, operational and executive-level stakeholders.
• Support the successful introduction of new technologies, including CORIS.
• Maintain accurate customer and training records and share customer insights with the broader team.

Skills

Ultrasound experience

Infection prevention

Endoscopy experience

Customer success

Clinical education

Training delivery

Presentation skills

Communication skills

Change management

Travel flexibility

MS Office

CRM systems

Training/competency systems

Tools

MS Office

CRM

Training/competency systems

Job description

Nanosonics is seeking a Clinical Applications & Customer Success Specialist to drive adoption and training across the Irish market. You will lead clinical education, onboarding and ongoing support for the trophon portfolio, including CORIS, ensuring compliance and maximum value for customers.

The role reports to the Business Development Manager, Ireland, and requires collaboration with sales and account managers across Ireland, with travel across the country.