Clinical Applications & Customer Success Lead

Nanosonics

Leinster

On-site

EUR 60,000 - 90,000

Full time

8 days ago

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Job summary

Nanosonics is seeking a Clinical Applications & Customer Success Specialist in Ireland to lead clinical education and drive product adoption across the Irish business. You will train healthcare staff, support onboarding, and partner with sales to meet customer needs while ensuring high levels of satisfaction and value realization.

The role requires ultrasound/clinical experience, strong training delivery skills, and willingness to travel throughout Ireland.

Qualifications

Experience in ultrasound, infection prevention, decontamination or endoscopy environments.
Experience delivering face-to-face and virtual training programmes.
Typically, 4+ years' experience in a relevant clinical, education or medical device role.
Experience supporting the implementation and adoption of medical technologies.
Excellent presentation, communication and interpersonal skills.

Responsibilities

Deliver face-to-face and virtual clinical and product training.
Support new customer onboarding, implementation and product adoption.
Identify training needs, utilisation barriers and workflow challenges.
Develop training plans to drive long-term adoption and value.
Collaborate with Sales Representatives and Account Managers to support customer needs.
Support product evaluations, demonstrations and business cases.
Maintain accurate customer and training records and share insights with the team.