Clinic Administrator

Voltedge; Dublin; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Training and development

Supportive environment

Ongoing professional development

Job summary

Orthotic Solutions in Ireland is seeking an experienced Clinic Administrator to support a busy clinical team. You will manage appointments, calendars, referrals, and patient records while ensuring a friendly, efficient patient experience.

The role requires 5+ years in administration, excellent communication, high accuracy and confidentiality, and proficiency in Outlook, Word and Excel. You will thrive under pressure in a busy clinic and work both independently and as part of a team.

Qualifications

• 5+ years of administrative experience in a clinical or professional setting.
• Excellent written and verbal communication skills.
• High level of accuracy, attention to detail and confidentiality.
• Proficiency with MS Office (Outlook, Word, Excel).
• Ability to work well under pressure in a busy clinical environment.
• Strong time management and multitasking abilities.

Responsibilities

• Provide comprehensive administrative support to clinical staff, including scheduling appointments, managing calendars, and coordinating clinics.
• Prepare quotations, purchase orders and invoices.
• Manage referral pathways, waiting lists, and appointment scheduling to maximise clinic availability and minimise scheduling conflicts.
• Liaise with professionals referring into the clinic.
• Maintain accurate and confidential patient records, ensuring information is up-to-date and filed correctly.
• Maintain office supplies and equipment.
• Ensure a clean and welcoming environment.

Skills

Administrative experience

Microsoft Outlook

Microsoft Word

Microsoft Excel

Communication

Confidentiality

Time management

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The Company

Since our foundation in 1997, our goal at Orthotic Solutions has been to provide a comprehensive understanding of scoliosis and how modern bracing techniques can help manage it, offering peace of mind and the best possible outcome for our patients.

Our lower limb orthotic service prescribes, designs and manufactures custom-made orthoses and splints to improve mobility, stability and function.

Our patient-centered approach ultimately helps to support the management of many musculoskeletal conditions as well as assisting in recovery post-operatively.

What is the opportunity?

We are looking for an experienced Clinic Administrator for our busy clinic, currently 4 in number. The successful candidate will provide an excellent patient experience while supporting our clinical staff in the delivery of quality care to our patients and provide a range of support activities across the practice.

In this role

• Provide comprehensive administrative support to clinical staff, including scheduling appointments, managing calendars, and coordinating clinics.
• Prepare quotations, purchase orders and invoices.
• Manage referral pathways, waiting lists, and appointment scheduling to maximise clinic availability and minimise scheduling conflicts.
• Liaise with the professionals referring into the clinic.
• Maintain accurate and confidential patient records, ensuring all information is up-to-date and filed correctly in a paper-based filing system.
• Maintain office supplies and equipment.
• Ensure a clean and welcoming environment.
• Manage correspondence, including letters, emails, and reports.

Who you are

• 5+ years’ previous administrative experience.
• Excellent verbal and written communication skills.
• High level of accuracy, attention to detail, and confidentiality.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Ability to work effectively under pressure in a busy clinical environment.
• Demonstrable time management experience, ability to handle multiple tasks to a high standard and meet deadlines.
• Ability to work independently, use initiative, and contribute positively as part of a team.
• Eligible to work in Ireland.

What will make you stand out

• Experience working in a healthcare setting.
• Familiarity with medical terminology.
• Excellent handwriting.
• Experience using and implementing electronic patient record systems.
• Strong analytical and interpersonal skills.

What We Offer

• Competitive salary.
• Supportive and collaborative working environment.
• Ongoing training and professional development
• Opportunity to work in a nationally recognised practice in the treatment of scoliosis.
• Applicants must have a valid right to work in Ireland.