Client Reporting & Insight Executive

McCurrach Careers; Dublin; Hybrid; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Flexible working

23 days holiday + bank holidays (extra

Annual pay reviews

Life assurance

Health cash plan

Discounted private health care

Employee Assistance Programme

Job summary

Avidity Group is seeking a Client Reporting & Insight Executive in Dublin to lead reporting and insight interfaces for key clients. You will translate client needs into well-defined BI requests and shape requirements to deliver measurable value.

You will drive the clarity and commercial impact of reporting, diagnose issues with the Power BI Team, and present insights with actionable recommendations to clients, while continually improving templates and narratives.

Qualifications

• Proven experience in reporting / insight in a commercial environment.
• Advanced insight storytelling – turning numbers into a narrative with recommendations.
• Experience using AI to add value to insights.

Responsibilities

• Take ownership of the reporting and insight relationship for a group of clients.
• Translate client needs into well-defined requests for the Power BI team.
• Ensure reporting quality is clear and delivers commercial value.
• Identify and diagnose issues to be resolved by the Power BI Team.
• Structure reporting narratives and frame recommendations for clients.
• Attend client forums to provide updates on reporting.

Skills

Insight storytelling

Power BI proficiency

AI in insights

Quality standards

Stakeholder communication

Commercial reporting experience

Tools

Power BI

Job description

As a Client Reporting & Insight Executive, you will take ownership of the reporting and insight interface for a number for our key clients and will communicate the needs of the client to the PBI Development team. You will play a key role in translating reporting outputs into client-friendly insights that enable us to make commercially focused decisions and maintain optimal performance.

Key Responsibilities

• Take ownership of the reporting and insight relationship for a group of our clients, ensuring a consistent, high-quality experience
• Translate client needs into well-defined requests and support shaping requirements so that they are specific and add measurable value
• Responsible for the quality of reporting, ensuring clarity and commercial value
• Identify and diagnose issues to be rectified by the Power BI Team
• Ensure reporting is commercially focused and provides clear, client focused insights and recommendations
• Take ownership of how to structure reporting narratives, which insights are relevant and how to frame recommendations to clients
• Attend relevant client forums to provide updates and clarity on reporting
• Where appropriate, challenge client requests that offer lack of clarity or low commercial value, and take an active role in shaping reasonable and consistent expectations
• Brief on incoming requests, allocate tasks as required and quality check new outputs before they go to the client
• Proactively identify risks, anomalies and opportunities and feed improvements back into ways of working and standards
• Continuously improve templates, insight narratives and reporting standards so output is faster, clearer and more consistent over time
• Maintain regular communication with various stakeholders to align reporting outputs to client objectives

What We're Looking For

• Proven experience in reporting / insight in a commercial environment
• Advanced insight storytelling - ability to turn numbers into a clear narrative and recommendation
• Knowledge of Power BI to be able to diagnose issues & communicate effectively
• Experience of using AI to add value to insights
• High quality standards to ensure consistent excellence
• Experience utilising field sales datasets and capture tools would be preferred

What's In It For You?

• We champion equality & inclusivity and are passionate about creating a workplace that promotes and values diversity
• 23 days holiday per annum & bank holidays, with the option to purchase up to 5 extra days
• Family-friendly policies - including enhanced maternity, paternity, and smart working options
• Flexible working to support work/life balance
• Access to mental health and wellbeing support through our Employee Assistance Programme
• Annual pay reviews, early pay access, life assurance, enhanced sick pay, health cash plan, discounted private health care & more
• Fantastic progression opportunities across the Avidity Group

Here at Avidity, we want to support you in your career. It's the performance and engagement of our people who make this an amazing place to work. Our employees are everything to us and that's why we make sure everyone enjoys continuous support, great perks and excellent career opportunities. We work really hard to create an open, honest, high performing & diverse culture. We think that's reflective in the results we deliver, which have enabled the strong partnerships we have with our clients.